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Information about DoubleTree by Hilton Kigali City Centre Hotel

Near Union Trade Center

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change): Fitness facilitiesMake yourself at home in one of the 153 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and barbecue grills.Located in Kigali, Ubumwe Grande Hotel is a 1-minute drive from Union Trade Center and 5 minutes from Kigali Genocide Memorial Centre. This 4-star hotel is 2.4 mi (3.8 km) from Club Rafiki and 2.9 mi (4.6 km) from Ryi'nyamirambo Market.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Services of DoubleTree by Hilton Kigali City Centre Hotel

  • Room service
  • Property is cleaned by professional cleaning companies
  • Airport pick up
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Private check-in/check-out
  • Safety deposit box
  • Restaurant
  • Concierge service
  • Outdoor fireplace
  • Guest accommodation sealed after cleaning
  • Swimming pool
  • Fruits
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Shuttle service (additional charge)
  • Outdoor pool (all year)
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Kid meals
  • Key card access
  • Fax/photocopying
  • Grocery deliveries
  • Food can be delivered to guest accommodation
  • Kid-friendly buffet
  • Non-smoking throughout
  • Outdoor pool
  • Cashless payment available
  • Breakfast takeaway containers
  • Happy hour
  • Laundry
  • Mobile app for room service
  • Air conditioning
  • Security alarm
  • 24-hour security
  • Free WiFi
  • Car hire
  • Daily housekeeping
  • Contactless check-in/check-out
  • Fitness/spa locker rooms
  • Airport drop off
  • Babysitting/child services
  • Airport shuttle
  • Outdoor furniture
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Soundproof rooms
  • Hand sanitizer in guest accommodation and key areas
  • Ironing service
  • Key access
  • Designated smoking area
  • WiFi available in all areas
  • Delivered food is securely covered
  • Coffee house on site
  • Evening entertainment
  • WiFi
  • Snack bar
  • Tour desk
  • CCTV in common areas
  • ATM/cash machine on site
  • 24-hour front desk
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • First aid kit available
  • Live sport events (broadcast)
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Currency exchange
  • Wine/champagne
  • Physical distancing rules followed
  • Rooftop pool
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Fitness
  • Sun terrace
  • Face masks for guests available
  • Shuttle service
  • Luggage storage
  • Bar
  • Lift
  • Shared lounge/TV area
  • Sun umbrellas
  • Trouser press
  • Fitness centre
  • Allergy-free room
  • Internet services
  • Live music/performance
  • Pool with view
  • Swimming Pool
  • Non-smoking rooms
  • Family rooms
  • Express check-in/check-out
  • Terrace
  • Business centre
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Packed lunches
  • Infinity pool
  • BBQ facilities
  • Breakfast in the room
  • Guest accommodation is disinfected between stays

Address

KN 67 St

Customers rating

87
420 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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