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Information about Step Town Hotel

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Located in Kigali, Step Town Hotel is a 5-minute drive from Kigali Genocide Memorial Centre and 6 minutes from Union Trade Center. This hotel is 1.4 mi (2.3 km) from Ntarama Church and 3 mi (4.8 km) from Kigali Heights.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services and barbecue grills.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.Make yourself at home in one of the 22 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

Services of Step Town Hotel

  • Snack bar/deli
  • Barbecue grill(s)
  • Property is cleaned with disinfectant
  • Smoke-free property
  • Pets allowed (no fees)
  • Guests are provided with free hand sanitizer
  • Concierge services
  • No elevators
  • Free breakfast
  • Free continental breakfast
  • Tours/ticket assistance
  • Food and water bowls
  • Staff wears personal protective equipment
  • Number of restaurants - 1
  • Airport transportation (surcharge)
  • Staff temperature checks are conducted regularly
  • Protective clothing is available to guests
  • Luggage storage
  • Front desk (limited hours)
  • Daily
  • Wheelchair accessible parking
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Free self parking
  • Dry cleaning/laundry service
  • Number of bars/lounges - 1
  • Free WiFi
  • Business center
  • Temperature checks are available to guests
  • Property confirms they are implementing enhanced cleaning measures
  • Laundry facilities
  • Terrace
  • Garden
  • Property confirms they are implementing guest safety measures
  • Masks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Meeting rooms
  • In-room accessibility

Address

Kiyovu-Muhima, KN 1Av

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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