Shield with stars icon

Book with confidence - We have plenty of flexible travel options to choose from in case you need to change your plans.

Information about Kigali Serena Hotel

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily.Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).A stay at Kigali Serena Hotel places you in the heart of Kigali, within a 5-minute drive of Union Trade Center and Ntarama Church. This 5-star hotel is 1.6 mi (2.6 km) from Club Rafiki and 2 mi (3.3 km) from Ryi'nyamirambo Market.

Services of Kigali Serena Hotel

  • Hair salon
  • Visual alarms in hallways
  • Free continental breakfast
  • No rollaway/extra beds available
  • Temperature checks are available to guests
  • 24-hour business center
  • Free breakfast
  • Smoke-free property
  • Concierge services
  • Terrace
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Snack bar/deli
  • Social distancing measures are in place
  • Wheelchair accessible parking
  • Fitness facilities
  • Safe-deposit box at front desk
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Garden
  • Pets not allowed
  • Business center
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Express check-in
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • In-room accessibility (in select rooms)
  • 24-hour front desk
  • Staff temperature checks are conducted regularly
  • Free newspapers in lobby
  • Sauna
  • Luggage storage
  • Limo or town car service available
  • Babysitting or childcare (surcharge)
  • Property confirms they are implementing enhanced cleaning measures
  • Tours/ticket assistance
  • Number of restaurants - 1
  • Spa treatment room(s)
  • Steam room
  • Wheelchairs available on site
  • Wheelchair-accessible public washroom
  • Number of poolside bars - 1
  • Wedding services
  • Guests are provided with free hand sanitizer
  • Wheelchair accessible (may have limitations)
  • Spa services on site
  • Wheelchair-accessible registration desk
  • Children's pool
  • Number of coffee shops/cafes - 1
  • Meeting rooms
  • Property confirms they are implementing guest safety measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Laundry facilities
  • Property is cleaned with disinfectant
  • Free WiFi
  • Service animals not allowed
  • Number of outdoor pools - 1
  • Daily
  • Gap period enforced between guest stays - 24 hours
  • Number of bars/lounges - 1
  • Banquet hall
  • Free self parking
  • Contactless check-in is available
  • Dry cleaning/laundry service
  • Airport transportation (surcharge)
  • Express check-out
  • Gift shops or newsstand

Address

Boulevard De La Revolution

Customers rating

93
493 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel
  • City Hotel

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

More hotels near to Kigali Serena Hotel

Other hotel options