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Information about Kigali Serena Hotel

Near Union Trade Center

Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.A stay at Kigali Serena Hotel places you in the heart of Kigali, within a 5-minute drive of Union Trade Center and Club Rafiki. This 5-star hotel is 2.7 mi (4.3 km) from Nyamirambo Stadium and 2.9 mi (4.7 km) from Kigali Genocide Memorial Centre.

Services of Kigali Serena Hotel

  • Designated smoking area
  • WiFi available in all areas
  • Ironing service
  • Parking
  • CCTV in common areas
  • 24-hour security
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Security alarm
  • Private parking
  • Garden
  • Hand sanitizer in guest accommodation and key areas
  • Evening entertainment
  • Babysitting/child services
  • WiFi
  • Gift shop
  • Golf course (within 3 km)
  • Cashless payment available
  • Express check-in/check-out
  • Soundproof rooms
  • Car hire
  • Delivered food is securely covered
  • Sauna
  • Internet services
  • Kid-friendly buffet
  • Airport shuttle
  • Hot tub/Jacuzzi
  • Live music/performance
  • Free WiFi
  • Lift
  • Outdoor pool
  • Valet parking
  • Air conditioning
  • Fax/photocopying
  • Trouser press
  • 24-hour front desk
  • Luggage storage
  • Snack bar
  • Restaurant
  • Shops on site
  • Outdoor pool (all year)
  • Themed dinner nights
  • Smoke alarms
  • Spa and wellness centre
  • Business centre
  • Private check-in/check-out
  • Massage
  • CCTV outside property
  • Facilities for disabled guests
  • Guest accommodation is disinfected between stays
  • Heating
  • Concierge service
  • Parking on site
  • Room service
  • Shoeshine
  • Special diet menus (on request)
  • VIP room facilities
  • Allergy-free room
  • Shared lounge/TV area
  • Aerobics
  • Safety deposit box
  • Face masks for guests available
  • Laundry
  • Packed lunches
  • Dry cleaning
  • Happy hour
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Terrace
  • Kid meals
  • BBQ facilities
  • Breakfast in the room
  • Daily housekeeping
  • Free parking
  • Process in place to check health of guests
  • Barber/beauty shop
  • Physical distancing rules followed
  • Non-smoking rooms
  • Bar
  • Fitness centre
  • Non-smoking throughout
  • Swimming Pool
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bridal suite
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Meeting/banquet facilities
  • Fire extinguishers
  • Physical distancing in dining areas
  • Currency exchange
  • Live sport events (broadcast)
  • Newspapers

Address

Boulevard De La Revolution

Customers rating

90
472 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel
  • City Hotel

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Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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