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Information about Kigali Serena Hotel

Near Union Trade Center

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This 5-star hotel is 1.6 mi (2.6 km) from Club Rafiki and 2.1 mi (3.5 km) from Ryi'nyamirambo Market.

Services of Kigali Serena Hotel

  • Happy hour
  • Spa and wellness centre
  • Laundry
  • Terrace
  • Aerobics
  • Face masks for guests available
  • Swimming Pool
  • Gift shop
  • Shared lounge/TV area
  • Hand sanitizer in guest accommodation and key areas
  • Allergy-free room
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Private parking
  • Cashless payment available
  • On-site parking
  • Valet parking
  • Business centre
  • Kid meals
  • Hot tub/jacuzzi
  • Barber/beauty shop
  • Soundproof rooms
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Massage
  • Physical distancing rules followed
  • Lift
  • Outdoor pool (all year)
  • Food can be delivered to guest accommodation
  • Express check-in/check-out
  • Air conditioning
  • Newspapers
  • Luggage storage
  • Fitness centre
  • Live music/performance
  • Babysitting/child services
  • Evening entertainment
  • Facilities for disabled guests
  • Designated smoking area
  • Bar
  • Shoeshine
  • Daily housekeeping
  • Car hire
  • WiFi
  • 24-hour front desk
  • Heating
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • 24-hour security
  • Fax/photocopying
  • Special diet menus (on request)
  • Safety deposit box
  • Live sport events (broadcast)
  • Delivered food is securely covered
  • Parking
  • Free parking
  • Bridal suite
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Garden
  • Themed dinner nights
  • Currency exchange
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast in the room
  • Meeting/banquet facilities
  • Fire extinguishers
  • Physical distancing in dining areas
  • Non-smoking rooms
  • Outdoor pool
  • Room service
  • Ironing service
  • Kid-friendly buffet
  • Snack bar
  • Concierge service
  • Restaurant
  • VIP room facilities
  • WiFi available in all areas
  • Packed lunches
  • Private check-in/check-out
  • Security alarm
  • Smoke alarms
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Dry cleaning
  • BBQ facilities
  • Process in place to check health of guests
  • Trouser press
  • Sauna
  • CCTV outside property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Golf course (within 3 km)
  • Shops (on site)
  • Free WiFi

Address

Boulevard De La Revolution

Customers rating

89
616 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel
  • Wellness Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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