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Information about Garr Hotel

Located in Kigali, 700 metres from MTN Centre Kigali, Garr Hotel provides accommodation with a restaurant, free private parking, an outdoor swimming pool and a bar. Featuring a shared lounge, this property also provides guests with a water park. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. All units at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a hot tub, bathrobes and slippers. At Garr Hotel each room includes bed linen and towels. Guests at the accommodation can enjoy a continental breakfast. Garr Hotel offers a terrace. For business travellers' convenience, meeting and banquet facilities, a business centre, newspapers and a fax machine and photocopier are provided. Kigali Centenary Park is 6 km from the hotel, while Belgian Peacekeepers Memorial is 10 km away. The nearest airport is Kigali International Airport, 5 km from Garr Hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Garr Hotel

  • Designated smoking area
  • WiFi available in all areas
  • Ironing service
  • Parking
  • CCTV in common areas
  • First aid kit available
  • ATM/cash machine on site
  • 24-hour security
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Security alarm
  • Minimarket on site
  • Private parking
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Gift shop
  • Golf course (within 3 km)
  • Cashless payment available
  • Express check-in/check-out
  • Shuttle service (free)
  • Car hire
  • Delivered food is securely covered
  • Sauna
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Internet services
  • Mobile app for room service
  • Airport shuttle
  • Pool/beach towels
  • Contactless check-in/check-out
  • Free WiFi
  • Books, DVDs, music for children
  • Outdoor pool
  • Air conditioning
  • Fax/photocopying
  • Water park
  • Trouser press
  • Sun terrace
  • 24-hour front desk
  • Luggage storage
  • Snack bar
  • Restaurant
  • Shops on site
  • Outdoor pool (all year)
  • Smoke alarms
  • Spa and wellness centre
  • Business centre
  • Private check-in/check-out
  • Massage
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Concierge service
  • Parking on site
  • Room service
  • Property is cleaned by professional cleaning companies
  • Shoeshine
  • Children television networks
  • Breakfast takeaway containers
  • Special diet menus (on request)
  • VIP room facilities
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shared lounge/TV area
  • Safety deposit box
  • Family rooms
  • Laundry
  • Packed lunches
  • Dry cleaning
  • Terrace
  • Kid meals
  • Breakfast in the room
  • Daily housekeeping
  • Free parking
  • Hammam
  • Process in place to check health of guests
  • Barber/beauty shop
  • Physical distancing rules followed
  • Non-smoking rooms
  • Bar
  • Non-smoking throughout
  • Swimming Pool
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bridal suite
  • Access to health care professionals
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Meeting/banquet facilities
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Pool bar
  • Physical distancing in dining areas
  • Live sport events (broadcast)
  • Newspapers

Address

KG 9 Av 52

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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