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Information about Citadel Comfort Hotel

Citadel Comfort Hotel is in the heart of Moscow, walking distance from Stanislavski and Nemirovich-Danchenko Moscow Academic Music Theatre and Lenkom Theatre. This hotel is close to Red Square and St. Basil's Cathedral.Rooms Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided on a limited basis, and both irons/ironing boards and cribs/infant beds (complimentary) are available on request.Dining Take advantage of the hotel's room service (during limited hours).#Rooms number: 15 Information about the type of meals included in the price is indicated in the rate details. Fee for an extra bed: 700.00 RUB per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room. You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents. Chargeable parking available on the premises. Cost: 1,000.00 RUB per day. Russian citizens must have an original Russian passport upon arrival.

Services of Citadel Comfort Hotel

  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Daily housekeeping
  • Library
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Family rooms
  • CCTV in common areas
  • Tour desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Walking tours
  • Lift
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • First aid kit available
  • Food can be delivered to guest accommodation
  • Fire extinguishers
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Guest accommodation sealed after cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shuttle service (additional charge)
  • Non-smoking throughout
  • Pets allowed
  • Free WiFi
  • Smoke alarms
  • Physical distancing in dining areas
  • Face masks for guests available
  • Mobile app for room service
  • Air conditioning
  • Private parking
  • Non-smoking rooms
  • Cashless payment available
  • Breakfast takeaway containers
  • Contactless check-in/check-out
  • Breakfast in the room
  • Guest accommodation is disinfected between stays
  • Express check-in/check-out
  • Parking on site
  • Internet services
  • Fax/photocopying
  • Room service
  • Heating
  • Parking

Address

Tverskaya Ulitsa 12, Bldg.9

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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