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Information about Citadel Comfort Hotel

Citadel Comfort Hotel is in the heart of Moscow, walking distance from Stanislavski and Nemirovich-Danchenko Moscow Academic Music Theatre and Lenkom Theatre. This hotel is close to Red Square and St. Basil's Cathedral.Rooms Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided on a limited basis, and both irons/ironing boards and cribs/infant beds (complimentary) are available on request.Dining Take advantage of the hotel's room service (during limited hours).

Services of Citadel Comfort Hotel

  • Breakfast in the room
  • Smoke alarms
  • Library
  • Process in place to check health of guests
  • WiFi
  • Private check-in/check-out
  • Lift
  • Pets allowed
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Mobile app for room service
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • Non-smoking throughout
  • Ticket service
  • Walking tours
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Family rooms
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Tverskaya Ulitsa 12, Bldg.9

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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