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Information about Vila Galé Santa Cruz Hotel

Near Palmeiras Beach

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Soul and Blues, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM. Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge), and an arcade/game room.Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Santa Cruz? This hotel has facilities measuring 9576 square feet (890 square meters), including conference space. Self parking (subject to charges) is available onsite.Located in Santa Cruz, Vila Galé Santa Cruz is by the ocean, a 1-minute drive from Palmeiras Beach and 6 minutes from Machico Beach. This 4-star hotel is 10.2 mi (16.4 km) from Madeira Botanical Garden and 14.3 mi (23.1 km) from CR7 Museum.Make yourself at home in one of the 262 guestrooms featuring DVD players and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Services of Vila Galé Santa Cruz Hotel

  • Billiards
  • Laundry
  • Breakfast takeaway containers
  • Garden
  • Cashless payment available
  • Hot tub/Jacuzzi
  • Pool/beach towels
  • Games room
  • Contactless check-in/check-out
  • Snorkelling
  • Swimming pool
  • 24-hour front desk
  • Free WiFi
  • Packed lunches
  • Parking
  • Business centre
  • Guest accommodation is disinfected between stays
  • Luggage storage
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Babysitting/child services
  • Hiking
  • Bar
  • Fax/photocopying
  • Physical distancing in dining areas
  • WiFi
  • Room service
  • Facilities for disabled guests
  • Sun umbrellas
  • WiFi available in all areas
  • Access to health care professionals
  • Massage
  • Outdoor pool
  • Use of cleaning chemicals that are effective against Coronavirus
  • Air conditioning
  • Fitness centre
  • Breakfast in the room
  • Terrace
  • Swimming Pool
  • Non-smoking rooms
  • Daily housekeeping
  • Spa and wellness centre
  • Car hire
  • Diving
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Indoor pool
  • Restaurant
  • Internet services
  • Meeting/banquet facilities
  • Hand sanitizer in guest accommodation and key areas
  • Food can be delivered to guest accommodation
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sauna
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking throughout
  • Golf course (within 3 km)
  • Face masks for guests available
  • Delivered food is securely covered


Rua de Sao Fernando, 5

Customers rating

685 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Family Hotel
  • Airport Hotel
  • Wellness Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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