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Information about Vila Galé Santa Cruz Hotel

Near Palmeiras Beach

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Euforia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM. Make yourself at home in one of the 262 guestrooms featuring minibars and DVD players. Rooms have private furnished balconies. LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Located in Santa Cruz, Vila Galé Santa Cruz is by the ocean, a 1-minute drive from Palmeiras Beach and 6 minutes from Machico Beach. This 4-star hotel is 10 mi (16.1 km) from Madeira Botanical Garden and 10.5 mi (17 km) from Funchal Marina.Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Santa Cruz? This hotel has facilities measuring 9576 square feet (890 square meters), including conference space. Self parking (subject to charges) is available onsite.Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Services of Vila Galé Santa Cruz Hotel

  • Green spaces such as gardens/rooftop gardens on the property
  • Facilities for disabled guests
  • Massage
  • Guest accommodation is disinfected between stays
  • Recycling bins are available to guests and waste is recycled
  • Daily housekeeping
  • Laundry
  • Meeting/banquet facilities
  • Restaurant
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Diving
  • Physical distancing rules followed
  • Breakfast in the room
  • Face masks for guests available
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Internet services
  • Packed lunches
  • Have you removed, or never offered, all plastic straws?
  • Swimming Pool
  • Non-smoking rooms
  • Guests can opt-out of daily cleaning service
  • Fitness centre
  • Business centre
  • Bar
  • Key card or motion-controlled electricity for guests
  • Parking
  • Bicycle rental
  • First aid kit available
  • Library
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Guests have the option to reuse towels
  • Ironing service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • Pool/beach towels
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Car hire
  • Hot tub/Jacuzzi
  • Have you removed, or never offered, all plastic stirrers?
  • Golf course (within 3 km)
  • Staff follow all safety protocols as directed by local authorities
  • Billiards
  • 24-hour front desk
  • Delivered food is securely covered
  • Invest a percentage of revenue back into community projects or sustainability projects
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
  • Hand sanitizer in guest accommodation and key areas
  • Sauna
  • Snorkelling
  • All plates, cutlery, glasses and other tableware have been sanitized
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Lift
  • Indoor pool
  • Non-smoking throughout
  • Free WiFi
  • Spa and wellness centre
  • Cashless payment available
  • Breakfast takeaway containers
  • WiFi
  • Outdoor pool
  • Air conditioning
  • Games room
  • Shoeshine
  • Fax/photocopying
  • Room service
  • Garden
  • Babysitting/child services
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Hiking
  • Have you removed, or never offered, all plastic cutlery and tableware?

Address

Rua de Sao Fernando, 5

Customers rating

88
550 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Airport Hotel
  • Family Hotel
  • Beach Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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