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Information about Santa Cruz Village Hotel

Near Palmeiras Beach

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesWhen you stay at Santa Cruz Village Hotel in Santa Cruz, you'll be near the airport and 4 minutes by foot from Palmeiras Beach. This 4-star hotel is 10.2 mi (16.4 km) from Madeira Botanical Garden and 14.3 mi (23.1 km) from CR7 Museum.Make yourself at home in one of the 40 guestrooms. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy local cuisine at Loural, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.

Services of Santa Cruz Village Hotel

  • 24-hour front desk
  • Cashless payment available
  • Golf course (within 3 km)
  • Express check-in/check-out
  • Garden
  • Bar
  • Hiking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • ATM/cash machine on site
  • WiFi available in all areas
  • Private parking
  • Diving
  • First aid kit available
  • Meeting/banquet facilities
  • Solarium
  • Safety deposit box
  • WiFi
  • Fishing
  • Hand sanitizer in guest accommodation and key areas
  • Snack bar
  • Room service
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against Coronavirus
  • Massage
  • Babysitting/child services
  • Soundproof rooms
  • Games room
  • Heating
  • Parking on site
  • Air conditioning
  • Laundry
  • Car hire
  • Mobile app for room service
  • Contactless check-in/check-out
  • Free WiFi
  • Daily housekeeping
  • Kid meals
  • Shuttle service (additional charge)
  • Cycling
  • Face masks for guests available
  • Fax/photocopying
  • Outdoor pool (all year)
  • Salt-water pool
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Physical distancing rules followed
  • Pool bar
  • Water park
  • Guest accommodation sealed after cleaning
  • Lift
  • Free parking
  • Allergy-free room
  • Outdoor pool
  • Themed dinner nights
  • Process in place to check health of guests
  • Concierge service
  • Fitness centre
  • Physical distancing in dining areas
  • Walking tours
  • Thermometers for guests provided by property
  • Facilities for disabled guests
  • Tour desk
  • Access to health care professionals
  • Restaurant
  • Airport shuttle (additional charge)
  • Internet services
  • Parking
  • Swimming Pool
  • Pool/beach towels
  • Breakfast in the room
  • Business centre
  • Non-smoking rooms
  • Guest accommodation is disinfected between stays
  • Ironing service
  • Live music/performance
  • Family rooms
  • Airport shuttle
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Horse riding
  • Bike tours

Address

Rua do Bom Jesus, n°22

Customers rating

89
1616 reviews by TrustYou

Hotel badges

  • Economy Hotel
  • Airport Hotel
  • Beach Hotel

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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