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Information about Matriz Hotel

Situated in the historical centre of the city of Ponta Delgada, near all the public services, this hotel is the ideal starting point to explore the city and its main attractions. The beach is around 4 km away, and Ponta Delgada Joao Paulo II Airport is only around 3 km from the hotel. This city hotel offers 30 rooms and a comfortable and relaxing atmosphere in a central location. Guests are welcomed in a lobby with 24-hour reception and check-out service. Additional facilities at this air-conditioned establishment include a hotel safe, lift access, bar and a breakfast room. Business travellers are sure to appreciate the conference facilities and wireless Internet access. A laundry service is available for a fee, and those arriving by car may leave their vehicle in the hotel car park or garage. All rooms are modern and functional, with a complete en suite bathroom featuring a shower, bath and a hairdryer. Amenities include a direct dial telephone, LCD TV with cable/satellite channels, a safe and individually regulated air conditioning/heating. Breakfast is served as a buffet.

Services of Matriz Hotel

  • Fire extinguishers
  • Facilities for disabled guests
  • Air conditioning
  • Smoke alarms
  • Process in place to check health of guests
  • Business centre
  • Staff follow all safety protocols as directed by local authorities
  • Daily housekeeping
  • Contactless check-in/check-out
  • ATM/cash machine on site
  • Cashless payment available
  • Children television networks
  • Free WiFi
  • CCTV outside property
  • Internet services
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Designated smoking area
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Heating
  • Safety deposit box
  • Newspapers
  • Luggage storage
  • Non-smoking throughout
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Private parking
  • Sun terrace
  • Non-smoking rooms
  • Shared lounge/TV area
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • CCTV in common areas
  • Laundry
  • Fax/photocopying
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Ironing service
  • Meeting/banquet facilities
  • Bar
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Babysitting/child services
  • WiFi available in all areas
  • Car hire
  • 24-hour front desk
  • Parking
  • Free parking

Address

Rua. Pde. Mestre João José Amaral, 8

Customers rating

84
212 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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