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Information about Hotel Luena

In Lisbon (Lisbon City Center)

A stay at Hotel Luena places you in the heart of Lisbon, within a 15-minute walk of Atrium Saldanha and Instituto Superior Tecnico. This hotel is 1.1 mi (1.8 km) from Saldanha Square and 1.2 mi (1.9 km) from Senhora do Monte Viewpoint.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Additional features at this hotel include a television in a common area and a vending machine.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 36 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Fitness facilitiesShuttle servicesGrab a bite from the snack bar/deli serving guests of Hotel Luena. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Services of Hotel Luena

  • Guest accommodation sealed after cleaning
  • Heating
  • CCTV in common areas
  • Cashless payment available
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Facilities for disabled guests
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Smoke alarms
  • 24-hour front desk
  • Luggage storage
  • Fire extinguishers
  • Meeting/banquet facilities
  • Pets allowed
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Vending machine (drinks)
  • Air conditioning
  • Vending machine (snacks)
  • Access to health care professionals
  • Non-smoking throughout
  • Delivered food is securely covered
  • WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Face masks for guests available
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Car hire
  • Free WiFi
  • Internet services

Address

Rua Pascoal de Melo, 9

Customers rating

84
366 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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