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Information about My Story Hotel Tejo Hotel

Found in a traditional Pombalino style townhouse, the 3-star My Story Hotel Tejo sits in the heart of the city, close to Rossio Square, the historic Alfama district and Castelo de Sao Jorge, as well as excellent transport links around the city. The hotel is home to an inviting lobby bar and a TV room with free wi-fi, while a breakfast buffet is available in the restaurant. The My Story Hotel Tejo’s air-conditioned rooms all have a TV, mini-bar and private bathroom with bath and hairdryer. License number: 1406

Services of My Story Hotel Tejo Hotel

  • Service dogs allowed
  • Luggage room
  • Health & safety trained staff
  • Dry cleaning
  • Wheelchair accessible rooms
  • Bilingual staff
  • Wake-up calls
  • Health & safety protective items
  • Free Wifi
  • Laundry
  • Elevators have Braille Instructions
  • Wheelchair Ramps
  • Non-smoking rooms
  • Ramp access
  • Air Conditioning
  • Room Air Conditioning
  • Gay Friendly
  • Airport shuttle service (on request)
  • Bar
  • Air conditioning in public areas
  • Steps/staircases have handrails
  • Fax
  • Boarding pass print-out available
  • Staff equipped with protective equipment
  • Room service
  • Accessible facilities
  • 24-hour reception / front desk
  • Lobby
  • Social distancing measures
  • Hand sanitiser
  • Converters/Voltage adaptors
  • Bathrobe (on request)
  • Fire safety compliant
  • Concierge
  • Safety deposit box
  • TV
  • Telephone/Message Light
  • Photocopying
  • Front desk
  • Bicycle rental
  • Early check-in / late check-out on request
  • Deep cleaning disinfection program
  • On-site Surveillance Cameras

Address

Rua dos Condes de Monsanto, 2

Customers rating

89
2944 reviews by TrustYou

Hotel badges

  • City Hotel
  • Boutique Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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