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Information about Altis Grand Hotel

Set in trendy downtown Lisbon, the 5-star Altis Grand Hotel is within easy reach of the city’s cultural, restaurant and nightlife scenes. A TripAdvisor Certificate of Excellence winner, all mod cons are considered. Relax in rooms with HD LCD TVs and free wi-fi, be dazzled by skyline views on the 12th floor at the D. Fernando Grill, grab a snack at Rendez Vous Coffee Shop or a drink in the lobby bar. For a more relaxing break there’s a sumptuous spa, and for corporate travellers, a business hub. At the pool of Gspa by Altis Grand Hotel children are welcome until 04.00pm when accompanied by an adult, after this time, access is limited to guests over 16 years of age. Access to the jacuzzi, turkish bath and sauna is exclusively for guests over 18 years old. The shuttle service in our hotels is out indefinitely due to Covid 19. License number: 1072

Light meals are available at any time of the day in the modern and welcoming coffee shop.A magnificient panoramic view over the city offers you Portuguese traditional cuisine.Offers quality and a variety of traditional buffet.A relaxing atmosphere for drinks and cocktails.Just enjoy the marvellous views over the city and the river.

Services of Altis Grand Hotel

  • Porter
  • Parking on request
  • Postal and fax service
  • Wake-up calls
  • 24-hour concierge
  • Tour desk
  • Overhead projector
  • Hair Salon
  • Shoe shine
  • Room Air Conditioning
  • Garage
  • Modem Access
  • Elevator/Lift
  • Laundry
  • Covered parking
  • 24 hour security
  • Banqueting Centre
  • Air Conditioning
  • Banqueting facilities
  • Luggage room
  • Wired Internet access
  • Fax
  • PC for guests in the lobby
  • Gift Shop
  • Terrace
  • Grill Terrace
  • Video conferencing
  • Paid parking
  • Night Porter
  • Reception desk
  • Air conditioning (ground floor only)
  • Free Wi-Fi in the lobby
  • Conference Rooms
  • TV
  • Meeting rooms
  • Translation services
  • City tours
  • 24 hour room service
  • 24-hour room service
  • Safety deposit box
  • Business Centre
  • Hair dresser
  • Sound equipment
  • Reception (24 hours)
  • Dry cleaning
  • Currency Exchange
  • Wireless Internet access
  • Safety Deposit Boxes
  • Air conditioning in public areas
  • slide projector
  • Concierge
  • Audio/visual equipment
  • Broadband internet access
  • Souvenir shop
  • Photocopying
  • Printer
  • Bar
  • Car rental desk
  • Indoor swimming pool
  • Shop

Address

Rua Castilho, 11

Customers rating

89
4578 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel
  • City Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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