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Information about Pestana Promenade Ocean Resort Hotel

Near Complexo Balnear do Lido

With a stay at Pestana Promenade Ocean Resort Hotel in Funchal (São Martinho), you'll be within a 5-minute drive of CR7 Museum and Funchal Marina. This 4-star hotel is 0.3 mi (0.5 km) from Complexo Balnear do Lido and 6.7 mi (10.9 km) from Madeira Botanical Garden.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Grab a bite at Deep-Blue and Breezes, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Make yourself at home in one of the 110 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.Relax and unwind with body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access and concierge services.

Services of Pestana Promenade Ocean Resort Hotel

  • Pool/beach towels
  • Car hire
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • Soundproof rooms
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • Outdoor pool (all year)
  • Heating
  • Facilities for disabled guests
  • Pool with view
  • Parking
  • Indoor pool (all year)
  • Hammam
  • Restaurant
  • Sauna
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Ironing service
  • Windsurfing
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • Games room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Smoke alarms
  • Outdoor pool
  • Garden
  • Pool bar
  • Heated pool
  • Dry cleaning
  • WiFi
  • Kid-friendly buffet
  • Lift
  • Snorkelling
  • Fitness centre
  • Indoor pool
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot tub/jacuzzi
  • Children television networks
  • Mobile app for room service
  • Physical distancing in dining areas
  • Indoor play area
  • Non-smoking throughout
  • Fishing
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Room service
  • Currency exchange
  • Spa and wellness centre
  • Diving
  • Non-smoking rooms
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Hiking

Address

Rua Simplicio dos Passos Gouveia, #31

Customers rating

91
827 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Romantic Hotel
  • City Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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