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Information about Polonia Hotel

The historic hotel is nestled in the Old Town of Kraków, between a myriad of emblematic city attractions including the Main Market Square and St. Mary's Basilica. The Kraków Główny, the main city's railway station is within a 5-minute walk. The hotel rooms are classically furnished and come with traditional décor. Each of them has a spacious bathroom with a shower. Guests will delight in varied and hearty breakfast buffet served in the on-site restaurant, which also offers traditional Polish dishes together with homemade specialities. Front desk staff is available 24 hours a day and can arrange trips to Wieliczka Salt Mine and shuttle services, as well as provide the luggage storage. The hotel overlooks the Słowacki Theatre and the Kraków Barbican. The Wawel Royal Castle is within a 20-minute walk while the Galeria Krakowska Shopping Mall is just round the corner.

Services of Polonia Hotel

  • Internet services
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Restaurant
  • Physical distancing rules followed
  • CCTV outside property
  • Property is cleaned by professional cleaning companies
  • Tour desk
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free WiFi
  • Ticket service
  • Fire extinguishers
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Cashless payment available
  • Safety deposit box
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Face masks for guests available
  • Parking
  • Heating
  • First aid kit available
  • Fax/photocopying
  • CCTV in common areas
  • Daily housekeeping
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • On-site parking
  • Pets allowed
  • Temporary art galleries
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Guest accommodation is disinfected between stays
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Private parking
  • Meeting/banquet facilities
  • Food can be delivered to guest accommodation
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Airport shuttle
  • Physical distancing in dining areas
  • Special diet menus (on request)
  • Bridal suite
  • Guest accommodation sealed after cleaning

Address

Basztowa 25

Customers rating

85
1487 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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