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Information about Pollera Hotel

Located in the very center of Cracow, halfway between the Main Railway Station and the Market Square, it is an ideal place for private and business travelers. The most important attractions of the city of Krakow are within easy reach. The Pollera Hotel's interiors are decorated in Art Nouveau style with dark wood furniture. Each room has a TV with satellite channels and a private bathroom with free toiletries.

Services of Pollera Hotel

  • Vending machine (drinks)
  • Ticket service
  • On-site parking
  • Ironing service
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Parking
  • Luggage storage
  • Lift
  • Pets allowed
  • WiFi
  • Safety deposit box
  • Airport shuttle
  • Shared lounge/TV area
  • Shoeshine
  • Non-smoking rooms
  • 24-hour front desk
  • WiFi available in all areas
  • Laundry
  • Breakfast in the room
  • Secured parking
  • Free WiFi
  • Internet services
  • Meeting/banquet facilities
  • Heating
  • Bridal suite
  • Vending machine (snacks)
  • Children television networks
  • Fax/photocopying
  • Private parking


ul. Szpitalna 30

Customers rating

1627 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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