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Information about Old Town Residence BIS Hotel

Near Main Market Square

Make yourself at home in one of the 16 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided on a limited basis.Continental breakfasts are available daily from 8 AM to 10:30 AM for a fee.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and babysitting (surcharge).A stay at Old Town Residence BIS places you in the heart of Krakow, within a 10-minute walk of Main Market Square and Planty Park. This aparthotel is 0.2 mi (0.3 km) from Wawel Castle and 2.4 mi (3.8 km) from Royal Road.Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Services of Old Town Residence BIS Hotel

  • Car hire
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • WiFi
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Mobile app for room service
  • Family rooms
  • First aid kit available
  • Private check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Non-smoking throughout
  • Property is cleaned by professional cleaning companies
  • Soundproof rooms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Canoeing
  • Fire extinguishers
  • Special diet menus (on request)
  • Luggage storage
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Free WiFi
  • Squash
  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Express check-in/check-out
  • Cashless payment available
  • Shuttle service (additional charge)
  • Breakfast takeaway containers
  • Grocery deliveries
  • Pets allowed
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Private parking
  • CCTV in common areas
  • Physical distancing in dining areas
  • Laundry
  • Cycling
  • WiFi available in all areas
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Massage
  • Breakfast in the room
  • Hiking
  • Babysitting/child services
  • Non-smoking rooms
  • Airport shuttle
  • Internet services
  • Parking
  • Fax/photocopying
  • Air conditioning
  • Heating

Address

Plac na Groblach 8/4

Customers rating

82
349 reviews by TrustYou

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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