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Information about Hotel Matejko

Near Main Market Square

Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and shopping on site. Additional features at this hotel include wedding services, a television in a common area, and tour/ticket assistance.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.With a stay at Hotel Matejko, you'll be centrally located in Krakow, just a 3-minute walk from Krakow Barbican and 11 minutes by foot from Main Market Square. This hotel is 0.5 mi (0.7 km) from St. Mary's Basilica and 0.5 mi (0.8 km) from Cloth Hall.Stay in one of 51 guestrooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.The following facilities will be closed during November, December, January, February, and March:

  • Dining venue
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Services of Hotel Matejko

  • Smoke alarms
  • Process in place to check health of guests
  • Packed lunches
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • Lift
  • Pets allowed
  • Thermometers for guests provided by property
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Soundproof rooms
  • CCTV in common areas
  • Vending machine (snacks)
  • Tour desk
  • ATM/cash machine on site
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Facilities for disabled guests
  • Ticket service
  • Special diet menus (on request)
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Luggage storage
  • Designated smoking area
  • Room service
  • Currency exchange
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Plac Jana Matejki 8

Customers rating

82
2430 reviews by TrustYou

Hotel badges

  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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