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Information about Matejko Hotel

Situated in central Krakow, minutes away from the Main Market Square and some of the most beautiful tourist sites in the city's Old Town, the hotel offers comfortable accommodation for both business and leisure travellers looking for an enviable location. The airport is at 15 km from the property. Rooms are classically decorated and furnished, equipped with a working area and a desk so business guests can get some work done. The hotel also features two conference rooms for business meetings, training sessions and small events up to 50 participants. After a long day of business meetings or visiting the city, guests can unwind at the sauna or indulge in a relaxing massage. The hotel restaurant serves a breakfast buffet every morning and it also offers Polish specialties and European cuisine for lunch and dinner.

Services of Matejko Hotel

  • Shuttle service
  • Smoke alarms
  • Key card access
  • Process in place to check health of guests
  • Packed lunches
  • Express check-in/check-out
  • Dry cleaning
  • Key card or motion-controlled electricity for guests
  • WiFi
  • Lift
  • Pets allowed
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Street parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Soundproof rooms
  • CCTV in common areas
  • Vending machine (snacks)
  • Tour desk
  • Breakfast options
  • ATM/cash machine on site
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • Heating
  • Non-smoking throughout
  • Facilities for disabled guests
  • Ticket service
  • Special diet menus (on request)
  • Tickets to attractions or shows
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Luggage storage
  • Designated smoking area
  • Room service
  • Currency exchange
  • Bottle of water
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Plastic bottles for water
  • Non-smoking rooms
  • Guests can opt-out of accommodation cleaning service
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of daily cleaning service
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free WiFi
  • Guests have the option to reuse towels
  • Security alarm
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)
  • Physical distancing rules

Address

Plac Matejki 8

Customers rating

82
2725 reviews by TrustYou

Hotel badges

  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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