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Information about Imperial Hotel

Near Main Market Square

This property is closed from September 1 2021 to December 31 2021 (dates subject to change).Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).A stay at Imperial Hotel places you in the heart of Krakow, steps from Main Market Square and International Cultural Centre. This hotel is 0.1 mi (0.1 km) from Royal Road and 0.4 mi (0.6 km) from Wawel Castle.Enjoy Italian cuisine at La Grande Mamma, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.Make yourself at home in one of the 33 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Services of Imperial Hotel

  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing enhanced cleaning measures
  • Coffee/tea in common areas
  • Airport transportation (surcharge)
  • Dry cleaning/laundry service
  • Offsite parking reservations required
  • Porter/bellhop
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Television in common areas
  • Roll-in shower
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available through room service
  • Concierge services
  • Social distancing measures are in place
  • Free WiFi
  • Wheelchair-accessible registration desk
  • Spa services on site
  • Wheelchair-accessible concierge desk
  • Guests are provided with free hand sanitizer
  • Wheelchair accessible parking
  • Handrails in hallways
  • In-room accessibility
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Free wired internet
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • Proposal/romance packages available
  • Property is cleaned with disinfectant
  • Service animals are exempt from fees/restrictions
  • Computer station
  • Safe-deposit box at front desk
  • Express check-in
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staff wears personal protective equipment
  • Area shuttle (surcharge)
  • 24-hour front desk
  • Smoke-free property
  • Service animals are allowed
  • Gap period enforced between guest stays - 24 hours
  • Pets allowed
  • Number of restaurants - 1
  • Tours/ticket assistance
  • Number of bars/lounges - 1
  • Maximum number of pets per room 1
  • Express check-out
  • Individually-wrapped food options are available
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Conference center
  • Luggage storage


ul. Rynek 26 / Wislna 2

Customers rating

488 reviews by TrustYou

Hotel badges

  • City Hotel

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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