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Information about Imperial Hotel

Near Main Market Square

With a stay at Imperial Hotel, you'll be centrally located in Krakow, steps from Main Market Square and 11 minutes by foot from Wawel Castle. This hotel is 0.1 mi (0.2 km) from Cloth Hall and 0.2 mi (0.3 km) from St. Mary's Basilica.Make yourself at home in one of the 33 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy Italian cuisine at La Grande Mamma, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Services of Imperial Hotel

  • Roll-in shower
  • Free newspapers in lobby
  • Property confirms they are implementing guest safety measures
  • Proposal/romance packages available
  • Conference center
  • Free wired Internet
  • Free WiFi
  • Wheelchair accessible parking
  • Property is cleaned with disinfectant
  • Porter/bellhop
  • Wheelchair-accessible registration desk
  • Bar/lounge
  • Wheelchair accessible (may have limitations)
  • Staff wears personal protective equipment
  • Wheelchair-accessible concierge desk
  • Luggage storage
  • Pets allowed
  • Coffee/tea in common areas
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Spa services on site
  • Dry cleaning/laundry service
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Handrails in hallways
  • Restaurant
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Individually-wrapped food options are available through room service
  • Maximum number of pets per room 1
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer
  • Service animals are allowed
  • Express check-out
  • 24-hour front desk
  • Express check-in
  • Social distancing measures are in place
  • Tours/ticket assistance
  • Smoke-free property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Wheelchair accessible path of travel
  • Safe-deposit box at front desk
  • Laundry facilities
  • Computer station
  • Offsite parking reservations required
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing enhanced cleaning measures
  • Airport transportation (surcharge)
  • Television in common areas
  • Elevator
  • In-room accessibility
  • Concierge services
  • Individually-wrapped food options are available

Address

ul. Rynek 26 / Wislna 2

Customers rating

88
1045 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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