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Information about Imperial Hotel

Near Main Market Square

Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).With a stay at Imperial Hotel, you'll be centrally located in Krakow, steps from Main Market Square and 11 minutes by foot from Wawel Castle. This hotel is 0.1 mi (0.2 km) from Cloth Hall and 0.2 mi (0.3 km) from St. Mary's Basilica.Enjoy Italian cuisine at La Grande Mamma, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.Make yourself at home in one of the 33 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Services of Imperial Hotel

  • Dry cleaning/laundry service
  • Social distancing measures are in place
  • Property is cleaned with disinfectant
  • Proposal/romance packages available
  • Service animals are allowed
  • Wheelchair accessible path of travel
  • Restaurant
  • Luggage storage
  • Television in common areas
  • Conference center
  • Individually-wrapped food options are available
  • Wheelchair-accessible registration desk
  • Tours/ticket assistance
  • Smoke-free property
  • Wheelchair accessible parking
  • Commonly-touched surfaces are cleaned with disinfectant
  • Safe-deposit box at front desk
  • Elevator
  • Service animals are exempt from fees/restrictions
  • Wheelchair accessible (may have limitations)
  • Roll-in shower
  • 24-hour front desk
  • Free WiFi
  • Spa services on site
  • gap period enforced between guest stays 24 hours
  • Express check-out
  • Pets allowed
  • Handrails in hallways
  • Airport transportation (surcharge)
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • In-room accessibility
  • Breakfast available (surcharge)
  • Individually-wrapped food options are available through room service
  • Free newspapers in lobby
  • Maximum number of pets per room 1
  • Individually-wrapped food options are available for breakfast
  • Area shuttle (surcharge)
  • Bar/lounge
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Offsite parking reservations required
  • Porter/bellhop
  • Coffee/tea in common areas
  • Express check-in
  • Free wired Internet
  • Staff wears personal protective equipment
  • Computer station
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Wheelchair-accessible concierge desk
  • Laundry facilities
  • Concierge services

Address

ul. Rynek 26 / Wislna 2

Customers rating

89
930 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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