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Information about Grand Hotel

In Krakow (Krakow Old Town)

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesEnjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.With a stay at Grand Hotel in Krakow (Krakow Old Town), you'll be steps from Florianska Street and Historical Museum of Krakow. This 5-star hotel is 0.1 mi (0.1 km) from Szczepanski Square and 0.1 mi (0.1 km) from Wyspianski Museum.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Krakow? This hotel has facilities measuring 1701 square feet (158 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Services of Grand Hotel

  • Laundry
  • Heating
  • Guest accommodation sealed after cleaning
  • Ticket service
  • CCTV outside property
  • Business centre
  • Food can be delivered to guest accommodation
  • Concierge service
  • Massage
  • Breakfast takeaway containers
  • Physical distancing rules followed
  • Special diet menus (on request)
  • Fire extinguishers
  • Facilities for disabled guests
  • Cycling
  • Meeting/banquet facilities
  • Valet parking
  • Private check-in/check-out
  • Luggage storage
  • Physical distancing in dining areas
  • Restaurant
  • Lift
  • Tour or class about local culture
  • Smoke alarms
  • Shuttle service (additional charge)
  • Pets allowed
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Mobile app for room service
  • Air conditioning
  • Bridal suite
  • Delivered food is securely covered
  • Non-smoking throughout
  • WiFi
  • Room service
  • Babysitting/child services
  • Hiking
  • No single-use plastics
  • Fax/photocopying
  • Safety deposit box
  • Car hire
  • Daily housekeeping
  • Free WiFi
  • Contactless check-in/check-out
  • Bicycle rental (additional charge)
  • Security alarm
  • Express check-in/check-out
  • CCTV in common areas
  • Sauna
  • Ironing service
  • Library
  • Cashless payment available
  • Gift shop
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Bicycle rental
  • 24-hour front desk
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • First aid kit available
  • Newspapers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shops on site
  • Walking tours
  • Tour desk
  • Internet services
  • Non-smoking rooms
  • VIP room facilities
  • Fitness centre
  • Dry cleaning
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Minimarket on site
  • Face masks for guests available
  • Parking
  • Bar
  • Guests have the option to reuse towels
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays

Address

Slawkowska 5-7

Customers rating

87
196 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • City Hotel

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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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