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Information about Makati Shangri-La, Manila Hotel

Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy Asian cuisine at Circles Event Cafe, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.Make yourself at home in one of the 696 individually furnished guestrooms, featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 32-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Makati? This hotel has facilities measuring 15780 square feet (1466 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.A stay at Makati Shangri-La, Manila places you in the heart of Makati, within a 5-minute walk of Greenbelt Shopping Mall and Glorietta Mall. This 5-star hotel is 4.2 mi (6.8 km) from SM Mall of Asia and 3.6 mi (5.8 km) from Manila Bay.

Services of Makati Shangri-La, Manila Hotel

  • Pets not allowed
  • Conference space size (meters) - 1466
  • Wedding services
  • Protective clothing is available to guests
  • Spa services on site
  • Number of poolside bars - 1
  • Children's pool
  • Pool access ramp on site
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Property confirms they are implementing guest safety measures
  • Wheelchair-accessible pool
  • Laundry facilities
  • Garden
  • Ballroom
  • Free valet parking
  • Spa treatment room(s)
  • Covered parking
  • In-room accessibility
  • Commonly-touched surfaces are cleaned with disinfectant
  • Guests must provide health documentation
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Guests are provided with free hand sanitizer
  • Elevator
  • Number of coffee shops/cafes - 1
  • Limo or town car service available
  • Wheelchair accessible parking
  • Property confirms they are implementing enhanced cleaning measures
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Individually-wrapped food options are available through room service
  • Business center
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Conference space size (feet) - 15780
  • Wheelchair-accessible fitness center
  • Shopping on site
  • Multilingual staff
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Free newspapers in lobby
  • Staff wears personal protective equipment
  • Staff temperature checks are conducted regularly
  • Safe-deposit box at front desk
  • Tours/ticket assistance
  • Individually-wrapped food options are available
  • Art gallery on site
  • Sauna
  • 24-hour front desk
  • Luggage storage
  • Fitness facilities
  • Wheelchair-accessible on-site restaurant
  • Swimming pool
  • Service animals not allowed
  • Stair-free path to entrance
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Property is cleaned with disinfectant
  • Express check-in
  • Number of spa tubs - 1
  • Wheelchair-accessible concierge desk
  • Concierge services
  • No rollaway/extra beds available
  • Snack bar/deli
  • Couples/private dining
  • Masks are available to guests
  • Well-lit path to entrance
  • Hair salon
  • Social distancing measures are in place
  • Pool sun loungers
  • ATM/banking
  • Conference space
  • Number of bars/lounges - 1
  • Free self parking
  • Temperature checks are available to guests
  • Shield between guests and staff in main contact areas
  • Porter/bellhop
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Designated smoking areas
  • Wheelchair-accessible lounge
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Steam room
  • Visual alarms in hallways
  • Guests must provide a negative COVID-19 test result
  • Sign language-capable staff
  • Full-service spa
  • Contactless check-out is available
  • Wheelchair-accessible meeting spaces/business center
  • Gap period enforced between guest stays - 24 hours
  • Shopping mall on site
  • 24-hour fitness facilities
  • Number of outdoor pools - 1
  • Conference center
  • Number of meeting rooms - 12
  • Number of restaurants - 5
  • Gift shops or newsstand
  • Airport transportation (surcharge)
  • Dry cleaning/laundry service
  • Banquet hall
  • Contactless check-in is available
  • Secured parking


Ayala Corner Makati Avenues

Customers rating

183 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Luxury Hotel
  • Romantic Hotel
  • Business Hotel
  • City Hotel

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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