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Information about Makati Shangri-La, Manila Hotel

In Makati (San Lorenzo)

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Makati? This hotel has facilities measuring 15780 square feet (1466 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.With a stay at Makati Shangri-La, Manila, you'll be centrally located in Makati, within a 10-minute drive of Manila Bay and SM Mall of Asia. This 5-star hotel is 4.9 mi (7.9 km) from U.S. Embassy and 0.9 mi (1.5 km) from Makati Medical Center.Enjoy Asian cuisine at Circles Event Cafe, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar.Make yourself at home in one of the 696 individually furnished guestrooms, featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 32-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Services of Makati Shangri-La, Manila Hotel

  • Tours/ticket assistance
  • Ballroom
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Property confirms they are implementing guest safety measures
  • Wheelchairs available on site
  • Gift shops or newsstand
  • 24-hour fitness facilities
  • Number of restaurants - 5
  • Spa services on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Spa treatment room(s)
  • Shield between guests and staff in main contact areas
  • Children's pool
  • Art gallery on site
  • Porter/bellhop
  • Steam room
  • Dry cleaning/laundry service
  • Wheelchair-accessible on-site restaurant
  • Airport transportation (surcharge)
  • Contactless check-in is available
  • Number of outdoor pools - 1
  • Number of poolside bars - 1
  • Banquet hall
  • Property confirms they are implementing enhanced cleaning measures
  • Wheelchair-accessible public washroom
  • Pets not allowed
  • Number of spa tubs - 1
  • Staff wears personal protective equipment
  • Swimming pool
  • Garden
  • In-room accessibility
  • Free newspapers in lobby
  • Sauna
  • Fitness facilities
  • Free valet parking
  • Masks are available to guests
  • Protective clothing is available to guests
  • Wheelchair-accessible fitness center
  • Luggage storage
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Property is cleaned with disinfectant
  • Guests must provide health documentation
  • Free WiFi
  • 24-hour front desk
  • Covered parking
  • Staff temperature checks are conducted regularly
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Multilingual staff
  • Wheelchair accessible parking
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Pool sun loungers
  • Wedding services
  • Social distancing measures are in place
  • Couples/private dining
  • Guests are provided with free hand sanitizer
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair-accessible meeting spaces/business center
  • Individually-wrapped food options are available
  • Wheelchair-accessible concierge desk
  • Concierge services
  • Shopping on site
  • Conference center
  • Designated smoking areas
  • Valet for wheelchair-equipped vehicle
  • Express check-in
  • Conference space
  • Number of bars/lounges - 1
  • Temperature checks are available to guests
  • Conference space size (feet) - 15780
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Wheelchair-accessible path to elevator
  • Free self parking
  • Shopping mall on site
  • Safe-deposit box at front desk
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Business center
  • Wheelchair-accessible pool
  • Secured parking
  • Number of meeting rooms - 12
  • Gap period enforced between guest stays - 24 hours
  • Conference space size (meters) - 1466
  • Stair-free path to entrance
  • Contactless check-out is available
  • Individually-wrapped food options are available through room service
  • Full-service spa
  • ATM/banking
  • Service animals not allowed
  • Number of coffee shops/cafes - 1
  • Pool access ramp on site
  • Guests must provide a negative COVID-19 test result
  • Elevator
  • No rollaway/extra beds available
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Hair salon
  • Limo or town car service available
  • Wheelchair accessible (may have limitations)
  • Snack bar/deli


Ayala Corner Makati Avenues

Customers rating

3531 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Business Hotel
  • Romantic Hotel
  • Family Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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