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Information about Inkaterra Hacienda Urubamba Hotel

Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. . Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 1:00 PM. Check in to: 8:00 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.

Services of Inkaterra Hacienda Urubamba Hotel

  • Breakfast in the room
  • Process in place to check health of guests
  • Terrace
  • Spa and wellness centre
  • Internet services
  • Non-smoking throughout
  • Staff follow all safety protocols as directed by local authorities
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Special diet menus (on request)
  • Face masks for guests available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sauna
  • Delivered food is securely covered
  • Airport shuttle
  • Free WiFi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Daily housekeeping
  • Safety deposit box
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Garden
  • Concierge service
  • Breakfast takeaway containers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Thermometers for guests provided by property
  • Express check-in/check-out
  • Cashless payment available
  • Massage
  • Guest accommodation sealed after cleaning
  • Room service
  • Luggage storage
  • Private check-in/check-out
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and key areas
  • Physical distancing rules followed
  • 24-hour front desk
  • Use of cleaning chemicals that are effective against Coronavirus
  • Currency exchange
  • WiFi
  • Walking tours
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Physical distancing in dining areas
  • Tour desk

Address

Km 63 Urubamba Cusco (Huayoccari Bajo)

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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