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Information about Del Castillo Plaza Hotel Pucallpa Hotel

Located in front of the main square, Del Castillo Plaza offers free Wi-Fi and Continental breakfast in Pucallpa. A regional restaurant and a business centre are featured on site. Providing a tranquil environment, the rooms in Del Castillo Plaza feature private bathrooms, flat-screen TVs and air conditioning. Guests at Del Castillo Plaza are provided 24-hour front desk assistance. Room service is available and laundry services can be arranged upon request. Del Castillo Plaza is 5 km from the airport and 10 km from Yarinacocha lake.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please inform Del Castillo Plaza Hotel Pucallpa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Services of Del Castillo Plaza Hotel Pucallpa Hotel

  • Family rooms
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Fire extinguishers
  • Restaurant
  • VIP room facilities
  • Children television networks
  • Property is cleaned by professional cleaning companies
  • Room service
  • Non-smoking rooms
  • Trouser press
  • Guest accommodation is disinfected between stays
  • Breakfast in the room
  • Free WiFi
  • Daily housekeeping
  • Safety deposit box
  • Breakfast takeaway containers
  • Garden
  • Cashless payment available
  • 24-hour front desk
  • Security alarm
  • Luggage storage
  • Heating
  • 24-hour security
  • Grocery deliveries
  • Shared lounge/TV area
  • Fax/photocopying
  • Ticket service
  • Private check-in/check-out
  • Movie nights
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Valet parking
  • Massage
  • WiFi
  • Concierge service
  • WiFi available in all areas
  • First aid kit available
  • Smoke alarms
  • Access to health care professionals
  • Vending machine (drinks)
  • Facilities for disabled guests
  • Themed dinner nights
  • Walking tours
  • Internet services
  • Delivered food is securely covered
  • Process in place to check health of guests
  • Pub crawls
  • Snack bar
  • Staff follow all safety protocols as directed by local authorities
  • Air conditioning
  • Soundproof rooms
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Bridal suite
  • Free parking
  • Fishing
  • Non-smoking throughout
  • Parking
  • Invoice provided
  • Airport shuttle
  • Kid meals
  • Contactless check-in/check-out
  • Ironing service
  • Mobile app for room service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Laundry
  • Allergy-free room
  • Guest accommodation sealed after cleaning
  • Business centre
  • Airport shuttle (free)
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)
  • CCTV in common areas
  • Tour desk
  • Newspapers

Address

Jirón Independencia 550 - Plaza de Armas

Customers rating

87
105 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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