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Information about Casa De Luz Hotel

Located on the banks of Aguas Calientes River, Casa de Luz Hotel offers panoramic views of the river and the mountains. Free Wi-Fi is available and buffet breakfast is included. The rooms in Casa de Luz Hotel feature a private bathroom, heating, cable TV, and external views to the street and to the river. Room service is provided. This hotel has a 24-hour front desk service and luggage storage is possible. Laundry services are also available upon request. The Touristic Train Station is 200 metres away. The bus station is a 30 metres away.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property is located within a pedestrian-only zone. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Services of Casa De Luz Hotel

  • WiFi available in all areas
  • Ironing service
  • First aid kit available
  • CCTV in common areas
  • Wine/champagne
  • Contactless check-in/check-out
  • Outdoor furniture
  • 24-hour security
  • Currency exchange
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • 24-hour front desk
  • Grocery deliveries
  • Access to health care professionals
  • Walking tours
  • Cashless payment available
  • Tour desk
  • Hiking
  • WiFi
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Non-smoking throughout
  • Board games/puzzles
  • Happy hour
  • Fax/photocopying
  • Process in place to check health of guests
  • Free WiFi
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Safety deposit box
  • Special diet menus (on request)
  • Food can be delivered to guest accommodation
  • Kid meals
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Mobile app for room service
  • Laundry
  • Thermometers for guests provided by property
  • Fruits
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Games room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Heating
  • Guest accommodation sealed after cleaning
  • Packed lunches
  • Smoke alarms
  • Physical distancing rules followed
  • Shared kitchen
  • Physical distancing in dining areas
  • Concierge service
  • Lift
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking rooms
  • Invoice provided
  • Tour or class about local culture
  • Internet services
  • Shared lounge/TV area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Luggage storage
  • Live music/performance
  • Sun terrace
  • Terrace
  • Face masks for guests available

Address

Av. Hermanos Ayar # 703

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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