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Information about La Casona Real Cusco Hotel

Located less than a block from the city's main square, La Casona Real Cusco offers accommodations with free WiFi access in Cusco. Each room here features a private bathroom with free toiletries and cable TV. A daily breakfast is included. At La Casona Real Cusco guests will find an airport shuttle, a 24-hour front desk and a bar. Other facilities offered at the property include a tour desk and luggage storage. The hotel is 1.6 km from Wanchaq Train station and 200 metres from Holy Family Church.

Please inform La Casona Real Cusco in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Services of La Casona Real Cusco Hotel

  • Process in place to check health of guests
  • Pub crawls
  • Mobile app for room service
  • Tour or class about local culture
  • Public Bath
  • Internet services
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Tour desk
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Toilet with grab rails
  • Walking tours
  • Cooking class
  • Snack bar
  • Fax/photocopying
  • WiFi
  • Emergency cord in bathroom
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Packed lunches
  • Airport shuttle (additional charge)
  • WiFi available in all areas
  • Heating
  • Wine/champagne
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Laundry
  • 24-hour security
  • Free WiFi
  • Currency exchange
  • Contactless check-in/check-out
  • Kid meals
  • Safety deposit box
  • Wheelchair accessible
  • Shuttle service (additional charge)
  • Food can be delivered to guest accommodation
  • Nightclub/DJ
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Temporary art galleries
  • Non-smoking throughout
  • Coffee house on site
  • Soundproof rooms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Non-smoking rooms
  • Family rooms
  • Yoga classes
  • Shuttle service
  • Daily housekeeping
  • Airport drop off
  • Vending machine (drinks)
  • Breakfast in the room
  • Happy hour
  • Room service
  • Airport pick up
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Evening entertainment
  • Vending machine (snacks)
  • Hiking
  • Grocery deliveries
  • Key access
  • Fruits
  • Concierge service
  • Themed dinner nights
  • Ironing service
  • Facilities for disabled guests
  • First aid kit available
  • Live music/performance
  • Airport shuttle
  • Guest accommodation is disinfected between stays
  • Smoke alarms
  • Bike tours
  • 24-hour front desk
  • Luggage storage
  • Private check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Sun terrace

Address

Procuradores 354

Customers rating

94
394 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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