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Information about Casa Esmeralda Hotel

Featuring a garden, Casa Esmeralda is located in Cusco in the Cusco region, less than 1 km from Santo Domingo Church and an 11-minute walk from Central Market. Among the facilities of this property are a restaurant, a 24-hour front desk and a shared kitchen, along with free WiFi throughout the property. The accommodation provides room service, a concierge service and organising tours for guests. At the hotel every room is fitted with a wardrobe, a flat-screen TV and a private bathroom. A buffet breakfast is available daily at Casa Esmeralda. The accommodation offers a sun terrace. Popular points of interest near Casa Esmeralda include Coricancha, Church of the Company and La Merced Church. The nearest airport is Alejandro Velasco Astete International, 4 km from the hotel, and the property offers a paid airport shuttle service.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Services of Casa Esmeralda Hotel

  • Staff follow all safety protocols as directed by local authorities
  • Packed lunches
  • Restaurant
  • Shops (on site)
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Express check-in/check-out
  • Shuttle service (additional charge)
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Facilities for disabled guests
  • Fire extinguishers
  • Tour desk
  • Internet services
  • Physical distancing rules followed
  • Free WiFi
  • Lockers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Airport shuttle
  • Garden
  • Luggage storage
  • Mobile app for room service
  • Non-smoking rooms
  • Security alarm
  • Contactless check-in/check-out
  • Guest accommodation sealed after cleaning
  • Laundry
  • Concierge service
  • Guest accommodation is disinfected between stays
  • 24-hour front desk
  • WiFi
  • Thermometers for guests provided by property
  • Heating
  • Face masks for guests available
  • Gift shop
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Delivered food is securely covered
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Fax/photocopying
  • Access to health care professionals
  • First aid kit available
  • CCTV in common areas
  • 24-hour security
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast in the room
  • Process in place to check health of guests
  • Allergy-free room
  • Shared kitchen
  • Soundproof rooms
  • Sun terrace
  • WiFi available in all areas

Address

Pasaje Esmeralda, 160

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