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Information about Hotel Santa Rosa

Just a 5-minute walk from Chiclayo's main square and Santa Maria cathedral, Hotel Santa Rosa offers accommodations in Chiclayo. Free Wi-Fi access is available. Rooms at Hotel Santa Rosa are equipped with a fan, cable TV and a private bathroom with free toiletries. A breakfast buffet is included. At Hotel Santa Rosa guests will find a 24-hour front desk, a snack bar and luggage storage. Peruvian handcrafts are sold at the property's lobby. Free parking is provided. Airport shuttle can be arranged, extra charges apply. Hotel Santa Rosa is a 5-minute walk from supermarkets and a 15-minute car ride from Cap. FAP José A. Quiñones Gonzáles International Airport.

Please inform Hotel Santa Rosa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Services of Hotel Santa Rosa

  • Laundry
  • 24-hour security
  • Contactless check-in/check-out
  • Guest accommodation sealed after cleaning
  • Thermometers for guests provided by property
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Luggage storage
  • Parking
  • Shuttle service (additional charge)
  • Airport shuttle
  • Security alarm
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • Special diet menus (on request)
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Ironing service
  • Non-smoking throughout
  • Delivered food is securely covered
  • Tour desk
  • Breakfast in the room
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • Daily housekeeping
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Internet services
  • Invoice provided
  • Process in place to check health of guests
  • Room service
  • Physical distancing in dining areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Smoke alarms
  • On-site parking
  • Cashless payment available
  • Airport shuttle (additional charge)
  • Private parking
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • WiFi available in all areas
  • Concierge service

Address

Avenida Luis Gonzales # 927

Customers rating

85
17 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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