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Information about Santa Maria Hotel

Set in Ayacucho, 1.4 km from Estadio Ciudad de Cumaná, Santa Maria Hotel offers accommodation with a restaurant, free private parking, a bar and a shared lounge. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. The accommodation provides a tour desk and luggage storage space for guests. At the hotel all rooms are fitted with a wardrobe, a flat-screen TV and a private bathroom. Santa Maria Hotel offers a continental or American breakfast. The accommodation offers a terrace. The nearest airport is Coronel FAP Alfredo Mendívil Duarte Airport, 4.1 km from Santa Maria Hotel.

Please inform Santa Maria Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation .

Services of Santa Maria Hotel

  • Process in place to check health of guests
  • WiFi
  • Safety deposit box
  • Airport shuttle
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Contactless check-in/check-out
  • Free parking
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Non-smoking throughout
  • On-site parking
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Restaurant
  • Luggage storage
  • Room service
  • Trouser press
  • Snack bar
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Jr. Arequipa N° 320

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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