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Information about La Isabela Suites Hotel

La Isabela Suites is a condo-hotel located in the heart of historic Casco Viejo, 200 metres from Presidential Palace and the waterfront and 300 metres from Canal Museum of Panama. Private parking is available on site. Rooms come with a flat-screen TV with cable channels and Netflix access. All suites include a seating area and kitchen for your convenience. Some units have sea and city views. All rooms are fitted with a private bathroom fitted with a bath or shower. For your comfort, you will find bath robes, slippers and free toiletries. La Isabela Suites features free WiFi throughout the property. Guests can benefit from 24 hour concierge assistance, full spa services, massage, a gourmet chef that cooks in their suite, a food shopping service and a driver. Maracana Stadium is 1.7 km from La Isabela Suites, while Metropolitan National Park is 5 km from the property.

This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please inform La Isabela Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The Executive and Deluxe Executive Suites are located in our sister building called Hotel Colombia 5 minutes walking distance from our main building.

Services of La Isabela Suites Hotel

  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • Internet services
  • Designated smoking area
  • WiFi available in all areas
  • Allergy-free room
  • Massage
  • Staff follow all safety protocols as directed by local authorities
  • Airport shuttle
  • Process in place to check health of guests
  • Parking
  • Air conditioning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Dry cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Private parking
  • On-site parking
  • Non-smoking rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Airport shuttle (additional charge)
  • Family rooms
  • Physical distancing rules followed
  • Sun terrace
  • Tour or class about local culture
  • Laundry
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free WiFi
  • WiFi
  • Ironing service
  • Daily housekeeping
  • Walking tours

Address

Calle 9, San Felipe (Casco Viejo)

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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