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Information about Citybox Bergen Hotel

Featuring self-service check-in, Citybox provides budget accommodation in central Bergen, just 400 metres from Bergen Station. This hotel offers brightly decorated rooms with free WiFi access. Guests can relax and socialise in the seating areas of the TV lounge. All rooms at Citybox have an armchair, desk and private bathroom. Some rooms have a seating area. A microwave is provided for all guests of Citybox. Snacks and drinks can be bought from vending machines. Citybox is 3 minutes’ walk from Bergen Art Museum and the greenery of Byparken. Festplassen is 500 metres away.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours. Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost. When booking more than 5 rooms, different policies and additional supplements may apply.

Services of Citybox Bergen Hotel

  • Board games/puzzles
  • Smoke alarms
  • Allergy-free room
  • Express check-in/check-out
  • WiFi
  • Lift
  • Pets allowed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Soundproof rooms
  • CCTV in common areas
  • Vending machine (snacks)
  • Contactless check-in/check-out
  • Children television networks
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Heating
  • Non-smoking throughout
  • Bridal suite
  • Facilities for disabled guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Delivered food is securely covered
  • Shared kitchen
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Business centre
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Nygårdsgaten 31

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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