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Information about Lake Rotorua Hotel

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this motel include complimentary wireless Internet access, concierge services, and a picnic area.Located in Rotorua (Koutu), Lake Rotorua Hotel is within a 5-minute drive of Rotorua Hospital and Tamaki Maori Village. This 4-star motel is 1.4 mi (2.2 km) from Rotorua Central Mall and 1.6 mi (2.6 km) from Polynesian Spa.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Continental breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.Make yourself at home in one of the 38 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services of Lake Rotorua Hotel

  • Breakfast available (surcharge)
  • Essential workers only - NO
  • Golfing nearby
  • No rollaway/extra beds available
  • Service animals are allowed
  • Gloves are available to guests
  • Smoke-free property
  • Front desk (limited hours)
  • Concierge services
  • Qualmark Sustainable Tourism Business Award
  • Kayaking nearby
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property does not offer onsite COVID-19 testing
  • Rafting nearby
  • Social distancing measures are in place
  • Guests must provide proof of COVID-19 vaccination
  • Wheelchair accessible parking
  • Picnic area
  • Service animals are exempt from fees/restrictions
  • Off-street parking
  • Golf lessons available nearby
  • Safe-deposit box at front desk
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Cashless transactions are available
  • Computer station
  • Garden
  • Pets not allowed
  • Ecotours nearby
  • RV, bus, truck parking
  • Upper floors accessible by stairs only
  • In-room accessibility (in select rooms)
  • Barbecue grill(s)
  • Boat tours nearby
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Rock climbing nearby
  • Free newspapers in lobby
  • Mountain biking nearby
  • Luggage storage
  • Water skiing nearby
  • Property confirms they are implementing enhanced cleaning measures
  • Tours/ticket assistance
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Cave exploring/spelunking nearby
  • Ziplining nearby
  • Accessible bathroom (in select rooms)
  • Property confirms they are implementing guest safety measures
  • Hot springs nearby
  • Commonly-touched surfaces are cleaned with disinfectant
  • Masks are available to guests
  • Laundry facilities
  • Bicycle rentals nearby
  • Guests must provide health documentation
  • Property is cleaned with disinfectant
  • Free WiFi
  • No elevators
  • Roll-in shower (in select rooms)
  • Skydiving nearby
  • Number of outdoor pools - 1
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Hiking/biking trails nearby
  • Free self parking
  • Segway rental/tour nearby
  • Contactless check-out is available
  • Dry cleaning/laundry service
  • Parasailing nearby
  • Sailing nearby
  • Airport transportation (surcharge)
  • Express check-out


131 Lake Road, Koutu

Customers rating

303 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Family Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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