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Information about Trelawn Place Hostal

With large, spacious accommodation overlooking the scenic Shotover River, Trelawn Place offers an English country feel and friendly services in tranquil surroundings. Free WiFi is provided in all rooms. Just 5 minutes’ drive from Queenstown, Trelawn Place is in a unique riverside location, with magnificent mountain views. The manicured gardens provide many quiet corners for relaxing. The stone house and private, self-contained cottages are decorated with English style antiques and furnishings. Guests can enjoy a barbecue or sit around the fireplace in the common areas. Trelawn Place is situated in Arthurs Point, an area hosting the Shotover Jet, which is one of Queenstown’s major attractions. It is 4 km from central Queenstown and 16 km from the historic town of Arrowtown.

Please inform Trelawn Place in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of NZD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that a 3.25% surcharge applies for payments with credit card. This property does not accept payments with American Express credit cards. Please note that children are not allowed in the Luxury Cottage.

Services of Trelawn Place Hostal

  • Garden
  • Laundry
  • Ski storage
  • Guest accommodation sealed after cleaning
  • Heating
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)
  • Thermometers for guests provided by property
  • BBQ facilities
  • Guest accommodation is disinfected between stays
  • Contactless check-in/check-out
  • Pets allowed
  • Free WiFi
  • Non-smoking throughout
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • First aid kit available
  • Fire extinguishers
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Designated smoking area
  • Property is cleaned by professional cleaning companies
  • Sun terrace
  • Family rooms
  • Terrace
  • Air conditioning
  • Process in place to check health of guests
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Skiing
  • Access to health care professionals
  • Mobile app for room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Parking
  • WiFi
  • Invoice provided
  • WiFi available in all areas
  • Free parking
  • On-site parking
  • Non-smoking rooms
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

35 Watties Track Arthurs Point

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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