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Information about Hotel Room11

Located only 60 metres from the gardens of Noordeinde Palace, this intimate hotel benefits from a bar with a terrace. Hotel Room11 is a 10-minute walk from Panorama Mesdag. It is located near to many international organisations and ministries. Hotel Room11 offers rooms with light décor, wooden floors and a flat-screen TV. Guests can make use of fast and secure WiFi for free. The main shopping area in The Hague is a 5-minute walk from Hotel Room11. Noordwal tram stop is less than 50 metres away. The hotel is a 10-minute walk from the Peace Palace and the Mauritshuis Museum is less than 15 minutes' walk away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Room11 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Please note that there is no lift in this hotel. Please note that check in is possible from 15:00 until 21:00 at night. Guests who would like to arrive after 21:00 are kindly requested to contact the hotel directly to confirm the estimated arrival time and verify the possibility for this late check in. Please note that breakfast is available at the Pistache Cafe nearby to the property. Please note that reservations for 5 nights or more may require a pre-payment. From 01 June 2020, check-in for this hotel can only be done online. Instructions will be sent a few days prior to arrival. Please note that the room key must be collected from the nearby Paleis Hotel, located at Molenstraat 26, The Hague (5 mins walk). Opening hours are between 09:00 until 21:00.

Services of Hotel Room11

  • Smoke alarms
  • Process in place to check health of guests
  • Allergy-free room
  • Express check-in/check-out
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Food can be delivered to guest accommodation
  • Private check-in/check-out
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast takeaway containers
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Daily housekeeping
  • Cashless payment available
  • Heating
  • Face masks for guests available
  • Physical distancing rules followed
  • First aid kit available
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Veenkade 5-6

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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