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Information about Van der Valk Hotel Heerlen Hotel

Hotel Heerlen is a luxury 4-star hotel located on the countryside, just 800 metres from the 14th-century Terworm Castle and estate. The property includes an indoor swimming pool and a gym. The centre of Heerlen is only a 15-minute walk away. Each room comes with a private bathroom with a bath, shower and toilet. Free Wi-Fi is available throughout. The modern a la carte restaurant on site serves internationally oriented dishes. Guests can enjoy beverages at the bar. The hotel is only a 3-minute drive from Central Station.

Please note that the accommodation cannot provide extra beds for adult guests. Please note that dogs are only allowed in the Deluxe Double Room, upon request. They are not allowed in other room types nor in the restaurant. Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that the opening hours of the swimming pool and fitness centre differ during the week. Please contact the property for more information about opening hours during your stay. Please note that facilities such as the swimming pool, restaurant, hotel bar and breakfast require reservations.

Services of Van der Valk Hotel Heerlen Hotel

  • Meeting/banquet facilities
  • Restaurant
  • Safety deposit box
  • WiFi
  • Room service
  • Hand sanitizer in guest accommodation and key areas
  • Delivered food is securely covered
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Property is cleaned by professional cleaning companies
  • Designated smoking area
  • Vending machine (snacks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Casino
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fitness centre
  • Indoor pool
  • WiFi available in all areas
  • Lift
  • First aid kit available
  • Heated pool
  • Facilities for disabled guests
  • Currency exchange
  • Access to health care professionals
  • Vending machine (drinks)
  • Face masks for guests available
  • Luggage storage
  • Cycling
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • 24-hour front desk
  • Packed lunches
  • Cashless payment available
  • Non-smoking throughout
  • Guest accommodation sealed after cleaning
  • Garden
  • Breakfast takeaway containers
  • Bar
  • Free parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hiking
  • Heating
  • Terrace
  • Swimming Pool
  • Non-smoking rooms
  • Pool/beach towels
  • Guest accommodation is disinfected between stays
  • Parking
  • Laundry
  • Parking on site
  • Air conditioning
  • Family rooms
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mobile app for room service
  • Indoor pool (all year)
  • Contactless check-in/check-out
  • Free WiFi

Address

Terworm 10

Customers rating

89
1945 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Wellness Hotel
  • Boutique Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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