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Information about Van der Valk Hotel Heerlen Hotel

Hotel Heerlen is a luxury 4-star hotel located on the countryside, just 800 metres from the 14th-century Terworm Castle and estate. The property includes an indoor swimming pool and a gym. The centre of Heerlen is only a 15-minute walk away. Each room comes with a private bathroom with a bath, shower and toilet. Free Wi-Fi is available throughout. The modern a la carte restaurant on site serves internationally oriented dishes. Guests can enjoy beverages at the bar. The hotel is only a 3-minute drive from Central Station.

Please note that the accommodation cannot provide extra beds for adult guests. Please note that dogs are only allowed in the Deluxe Double Room, upon request. They are not allowed in other room types nor in the restaurant. Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that the opening hours of the swimming pool and fitness centre differ during the week. Please contact the property for more information about opening hours during your stay. Please note that facilities such as the swimming pool, restaurant, hotel bar and breakfast require reservations.

Services of Van der Valk Hotel Heerlen Hotel

  • Garden
  • Laundry
  • Guest accommodation sealed after cleaning
  • Shoeshine
  • Breakfast takeaway containers
  • Heating
  • Packed lunches
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Cycling
  • Guest accommodation is disinfected between stays
  • Indoor pool (all year)
  • Contactless check-in/check-out
  • Pool/beach towels
  • Dry cleaning
  • Hot tub/jacuzzi
  • Free WiFi
  • Newspapers
  • Non-smoking throughout
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • First aid kit available
  • Meeting/banquet facilities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Designated smoking area
  • Lift
  • Restaurant
  • Property is cleaned by professional cleaning companies
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Casino
  • Bridal suite
  • Family rooms
  • Vending machine (snacks)
  • Fitness centre
  • Terrace
  • Air conditioning
  • Delivered food is securely covered
  • Process in place to check health of guests
  • Internet services
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Indoor pool
  • Access to health care professionals
  • Currency exchange
  • Mobile app for room service
  • Vending machine (drinks)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Bar
  • Physical distancing rules followed
  • Facilities for disabled guests
  • Room service
  • Fax/photocopying
  • Parking
  • Heated pool
  • WiFi
  • WiFi available in all areas
  • Free parking
  • On-site parking
  • Non-smoking rooms
  • Swimming Pool
  • Cashless payment available
  • Hiking
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

Terworm 10

Customers rating

85
2161 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Luxury Hotel
  • Boutique Hotel
  • Highway Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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