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Information about Van der Valk Hotel Heerlen Hotel

Hotel Heerlen is a luxury 4-star hotel located on the countryside, just 800 metres from the 14th-century Terworm Castle and estate. The property includes an indoor swimming pool and a gym. The centre of Heerlen is only a 15-minute walk away. Each room comes with a private bathroom with a bath, shower and toilet. Free Wi-Fi is available throughout. The modern a la carte restaurant on site serves internationally oriented dishes. Guests can enjoy beverages at the bar. The hotel is only a 3-minute drive from Central Station.

Please note that the accommodation cannot provide extra beds for adult guests. Please note that dogs are only allowed in the Deluxe Double Room, upon request. They are not allowed in other room types nor in the restaurant. Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that the opening hours of the swimming pool and fitness centre differ during the week. Please contact the property for more information about opening hours during your stay. Please note that facilities such as the swimming pool, restaurant, hotel bar and breakfast require reservations.

Services of Van der Valk Hotel Heerlen Hotel

  • Free WiFi
  • Restaurant
  • WiFi available in all areas
  • Vending machine (drinks)
  • Cycling
  • Internet services
  • Indoor pool
  • Hot tub/jacuzzi
  • Bar
  • Vending machine (snacks)
  • Physical distancing in dining areas
  • Garden
  • Family rooms
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Contactless check-in/check-out
  • Air conditioning
  • Fitness centre
  • Facilities for disabled guests
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guest accommodation sealed after cleaning
  • Access to health care professionals
  • Non-smoking throughout
  • Physical distancing rules followed
  • Luggage storage
  • First aid kit available
  • Property is cleaned by professional cleaning companies
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Newspapers
  • Face masks for guests available
  • Safety deposit box
  • Packed lunches
  • Parking
  • Shoeshine
  • Heating
  • Designated smoking area
  • 24-hour front desk
  • Guest accommodation is disinfected between stays
  • Room service
  • Bridal suite
  • Laundry
  • Cashless payment available
  • Non-smoking rooms
  • WiFi
  • Terrace
  • Mobile app for room service
  • Currency exchange
  • Hiking
  • Dry cleaning
  • Heated pool
  • Process in place to check health of guests
  • On-site parking
  • Breakfast takeaway containers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Pool/beach towels
  • Casino
  • Free parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Swimming Pool
  • Fax/photocopying
  • Delivered food is securely covered
  • Indoor pool (all year)
  • Hand sanitizer in guest accommodation and key areas

Address

Terworm 10

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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