Shield with stars icon

Book with confidence - We have plenty of flexible travel options to choose from in case you need to change your plans.

COVID-19 updates. - For information on refunds and cancellations. To change your booking on My Read up on the latest travel restrictions.

Information about El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma Hotel

Near Xpu-ha Beach

Treat yourself to a stay in one of the 380 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private furnished balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Arrecifes, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 4 poolside bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM. When you stay at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma in Kantenah, you'll be on the beach, within a 15-minute drive of Akumal Beach and Xpu-ha Beach. This 4.5-star property is 10 mi (16.2 km) from Half Moon Bay and 10.3 mi (16.5 km) from Yal-ku Lagoon.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a lazy river, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Services of El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma Hotel

  • Property confirms they are implementing enhanced cleaning measures
  • Parking (limited spaces)
  • Dry cleaning/laundry service
  • Wheelchair accessible path of travel
  • Tours/ticket assistance
  • Free pool cabanas
  • Gift shops or newsstand
  • Outdoor tennis courts - 1
  • Property confirms they are implementing guest safety measures
  • Lazy river
  • Spa services on site
  • Wheelchair-accessible registration desk
  • No cribs (infant beds) available
  • Banquet hall
  • Number of meeting rooms - 1
  • Bicycle tour information
  • Number of restaurants - 11
  • Number of indoor pools - 1
  • Business center
  • Steam room
  • Pool umbrellas
  • Beach towels
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Fitness facilities
  • Pets not allowed
  • Garden
  • Number of bars/lounges - 11
  • Beach umbrellas
  • Free valet parking
  • Sauna
  • Bicycle parking available
  • Luggage storage
  • Couples/private dining
  • Guests are provided with free hand sanitizer
  • Commonly-touched surfaces are cleaned with disinfectant
  • 24-hour front desk
  • Pool sun loungers
  • Wedding services
  • Service animals are allowed
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Number of beach bars - 1
  • Staff wears personal protective equipment
  • Multilingual staff
  • Caters to adults only
  • Minimum guest age is 18
  • Hair salon
  • Free self parking
  • No rollaway/extra beds available
  • Beach sun loungers
  • Private picnics
  • Picnic area
  • Free WiFi
  • Smoke-free property
  • Wheelchair-accessible concierge desk
  • Free breakfast
  • Terrace
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Proposal/romance packages available
  • Temperature checks are available to guests
  • No elevators
  • Service animals are exempt from fees/restrictions
  • Full-service spa
  • Number of outdoor pools - 4
  • Uncovered parking
  • Contactless check-in is available
  • Number of swim-up bars - 3
  • Number of poolside bars - 4
  • Outdoor furniture
  • Contactless check-out is available
  • Free beach cabanas
  • Free bicycles on site
  • Wheelchair accessible (may have limitations)
  • Concierge services
  • Gap period enforced between guest stays - 72 hours


Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa

Similar hotels to Xelha

136 reviews by TrustYou
Carretera Cancún-Tulum Km. 265
3.6 Miles from the centre

Near Xpu-ha Beach

Show more
per night from £1,370
Estimated price based on searches in the last month

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

More hotels near to Xelha

Other hotel options