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Information about El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma Hotel

Near Xpu-ha Beach

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a lazy river, and a sauna. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Arrecifes, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 swim-up bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM. Located in Kantenah, El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is by the ocean, within a 15-minute drive of Kantenah Lagoon and Ecopark Kantun Chi. This 4.5-star property is 9 mi (14.5 km) from Akumal Beach and 2.5 mi (4.1 km) from Xpu-ha Beach.Treat yourself to a stay in one of the 380 guestrooms, featuring indoor private spa tubs and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Services of El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma Hotel

  • Beach towels
  • Proposal/romance packages available
  • Uncovered parking
  • Ecotours nearby
  • Beach umbrellas
  • Swimming nearby
  • Full-service spa
  • Contactless check-out is available
  • Motor boating nearby
  • Service animals not allowed
  • Property is cleaned with disinfectant
  • Pool sun loungers
  • Number of swim-up bars - 3
  • Couples/private dining
  • Concierge services
  • Horse riding nearby
  • Beach sun loungers
  • Kayaking on site
  • Free beach cabanas
  • Picnic area
  • Hair salon
  • Social distancing measures are in place
  • Snorkeling on site
  • Terrace
  • Access to nearby outdoor pool
  • Number of beach bars - 1
  • Property confirms they are implementing enhanced cleaning measures
  • Scuba diving nearby
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Multilingual staff
  • Fishing nearby
  • Luggage storage
  • 24-hour front desk
  • No cribs (infant beds) available
  • Smoke-free property
  • Pool umbrellas
  • Free breakfast
  • Tours/ticket assistance
  • Pets not allowed
  • Parking (limited spaces)
  • Fitness facilities
  • Fitness classes on site
  • No elevators
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Sauna
  • Staff wears personal protective equipment
  • Staff temperature checks are conducted regularly
  • Free WiFi
  • Wheelchair accessible – no
  • Commonly-touched surfaces are cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Spa services on site
  • Caters to adults only
  • Wedding services
  • Garden
  • Lazy river
  • Property confirms they are implementing guest safety measures
  • No rollaway/extra beds available
  • Number of bars/lounges - 7
  • Free cooked-to-order breakfast
  • Beach volleyball on site
  • Temperature checks are available to guests
  • Steam room
  • Free pool cabanas
  • Outdoor furniture
  • Daily
  • Parasailing nearby
  • Private picnics
  • Number of restaurants - 6
  • Free self parking
  • Contactless check-in is available
  • Gift shops or newsstand
  • Number of outdoor pools - 4
  • Minimum guest age is 18


Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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