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Information about El Dorado Seaside Suites Palms by Karisma - Adults only - All Inclusive Hotel

Near Xpu-ha Beach

When you stay at El Dorado Seaside Suites Palms by Karisma - Adults only - All Inclusive in Kantenah, you'll be on the beach, within a 10-minute drive of Xpu-ha Beach and Ecopark Kantun Chi. This 4.5-star hotel is 9 mi (14.5 km) from Akumal Beach and 10.1 mi (16.2 km) from Half Moon Bay.Enjoy international cuisine at Arrecifes, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 4 poolside bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.Treat yourself to a stay in one of the 380 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private furnished balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a lazy river, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Services of El Dorado Seaside Suites Palms by Karisma - Adults only - All Inclusive Hotel

  • Sauna
  • Number of restaurants - 11
  • Free pool cabanas
  • Uncovered parking
  • Outdoor furniture
  • Beach umbrellas
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Dry cleaning/laundry service
  • Pets not allowed
  • Number of swim-up bars - 3
  • Beach sun loungers
  • No cribs (infant beds) available
  • 24-hour front desk
  • Steam room
  • Banquet hall
  • Spa services on site
  • Property confirms they are implementing enhanced cleaning measures
  • Free breakfast
  • Garden
  • Wheelchair-accessible concierge desk
  • Beach bar
  • Pool sun loungers
  • Free beach cabanas
  • Fitness facilities
  • Wedding services
  • Private picnics
  • Lazy river
  • Free WiFi
  • Number of bars/lounges - 11
  • Proposal/romance packages available
  • Free bicycles on site
  • Guests are provided with free hand sanitizer
  • Minimum guest age is 18
  • Indoor pool
  • Commonly-touched surfaces are cleaned with disinfectant
  • Full-service spa
  • Staff temperature checks are conducted regularly
  • Concierge services
  • Couples/private dining
  • No rollaway/extra beds available
  • Wheelchair accessible (may have limitations)
  • Free self parking
  • Free valet parking
  • Property confirms they are implementing guest safety measures
  • Beach towels
  • Picnic area
  • Gift shops or newsstand
  • Temperature checks are available to guests
  • One meeting room
  • Bicycle tour information
  • Tours/ticket assistance
  • Number of poolside bars - 4
  • Bicycle parking available
  • Wheelchair accessible path of travel
  • Caters to adults only
  • Property is cleaned with disinfectant
  • Service animals are exempt from fees/restrictions
  • No elevators
  • Social distancing measures are in place
  • Service animals are allowed
  • Contactless check-out is available
  • Contactless check-in is available
  • Multilingual staff
  • Business center
  • Terrace
  • Gap period enforced between guest stays - 72 hours
  • Outdoor tennis court
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Smoke-free property
  • Number of outdoor pools - 4
  • Hair salon
  • Luggage storage
  • Wheelchair-accessible registration desk
  • Staff wears personal protective equipment
  • Parking (limited spaces)
  • Pool umbrellas


Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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