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Information about Casa Quetzal Boutique Hotel

Ideally located in the historical center of the Colonial City of Valladolid, Yucatan, this cozy bed and breakfast offers lush surroundings near several interesting sites and activities. Casa Quetzal is enclosed by tropical gardens for a peaceful setting. In the summer months, take a swim in the large, outdoor pool, then relax with a pampering spa service or yoga class. Visit Mayan historical sites just minutes from Casa Quetzal. Lovers of nature will appreciate the beautiful natural pools and Valladolid's natural foliage.

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Services of Casa Quetzal Boutique Hotel

  • Public Bath
  • Daily housekeeping
  • Babysitting/child services
  • Cashless payment available
  • Trouser press
  • Parking
  • Thermometers for guests provided by property
  • Designated smoking area
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Safety deposit box
  • Smoke alarms
  • On-site parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Pool/beach towels
  • Express check-in/check-out
  • Private parking
  • Outdoor pool (all year)
  • Outdoor pool
  • Shallow end
  • Air conditioning
  • Guest accommodation sealed after cleaning
  • Tour desk
  • Spa and wellness centre
  • Non-smoking rooms
  • Garden
  • WiFi
  • Family rooms
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Airport shuttle
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Terrace
  • Shared kitchen
  • Luggage storage
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shuttle service (additional charge)
  • Free WiFi
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Allergy-free room
  • Children television networks
  • Private check-in/check-out
  • Free parking
  • Airport shuttle (additional charge)
  • 24-hour security
  • Physical distancing rules followed
  • Swimming Pool
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • WiFi available in all areas
  • Process in place to check health of guests
  • Sun terrace
  • Massage


Calle 51 No 218 Barrio de Sisal

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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