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Information about Hotel Zulum

Near Tulum Beach

When you stay at Hotel Zulum in Tulum, you'll be on the beach, a 1-minute drive from Tulum Beach and 8 minutes from Tulum National Park. This beach hotel is 2.7 mi (4.3 km) from Sian Ka'an Biosphere Reserve and 2.9 mi (4.7 km) from Playa Paraiso.Enjoy international cuisine at Zulum, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.Make yourself at home in one of the 35 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.

Services of Hotel Zulum

  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Outdoor pool (all year)
  • Beachfront
  • Food can be delivered to guest accommodation
  • Contactless check-in/check-out
  • Private beach area
  • Process in place to check health of guests
  • Guest accommodation sealed after cleaning
  • Terrace
  • Parking
  • Cashless payment available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Plunge pool
  • WiFi
  • Snack bar
  • Restaurant
  • Pool/beach towels
  • Use of cleaning chemicals that are effective against Coronavirus
  • On-site parking
  • Tour desk
  • Pets allowed
  • Outdoor pool
  • Sun terrace
  • Private parking
  • Delivered food is securely covered
  • Swimming Pool
  • Garden
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Luggage storage
  • Free parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
  • Laundry
  • Solarium
  • Internet services
  • Massage
  • Face masks for guests available
  • First aid kit available
  • Physical distancing rules followed
  • Daily housekeeping
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Bar
  • Free WiFi

Address

Carretera Tulum - Boca Paila Km 6.5

Customers rating

72
535 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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