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Information about Hotel Zulum

Near SFER IK

With a stay at Hotel Zulum in Tulum, you'll be on the beach, just steps from Tulum Beach and a 2-minute drive from SFER IK. This beach hotel is 1.6 mi (2.6 km) from Tulum National Park and 2.4 mi (3.9 km) from Las Palmas Public Beach.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.Enjoy international cuisine at Zulum, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.Make yourself at home in one of the 35 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.

Services of Hotel Zulum

  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Outdoor pool (all year)
  • Pets allowed
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Free parking
  • Luggage storage
  • Process in place to check health of guests
  • Laundry
  • Guest accommodation sealed after cleaning
  • Terrace
  • Pool/beach towels
  • Contactless check-in/check-out
  • Free WiFi
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Beachfront
  • Solarium
  • Face masks for guests available
  • Delivered food is securely covered
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Property is cleaned by professional cleaning companies
  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • Parking
  • Guest accommodation is disinfected between stays
  • Restaurant
  • Internet services
  • 24-hour security
  • Fire extinguishers
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Private parking
  • Garden
  • Swimming Pool
  • On-site parking
  • Cashless payment available
  • Tour desk
  • Snack bar
  • Massage
  • Outdoor pool
  • Use of cleaning chemicals that are effective against Coronavirus
  • Plunge pool

Address

Carretera Tulum - Boca Paila Km 6.5

Customers rating

73
527 reviews by TrustYou

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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