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Information about Hotel Zulum

Near Tulum Beach

Enjoy international cuisine at Zulum, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.With a stay at Hotel Zulum in Tulum, you'll be on the beach, steps from Tulum Beach and a 4-minute drive from Tulum National Park. This beach hotel is 4.1 mi (6.5 km) from Tulum Mayan Ruins and 2.2 mi (3.5 km) from Sian Ka'an Biosphere Reserve.Make yourself at home in one of the 35 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Services of Hotel Zulum

  • Bar
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Free parking
  • Outdoor pool
  • Swimming Pool
  • Face masks for guests available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Physical distancing rules followed
  • Beachfront
  • Plunge pool
  • Private beach area
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Guest accommodation sealed after cleaning
  • Restaurant
  • Pets allowed
  • Fire extinguishers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Tour desk
  • Outdoor pool (all year)
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Solarium
  • Property is cleaned by professional cleaning companies
  • Private parking
  • Massage
  • WiFi
  • Garden
  • Snack bar
  • Internet services
  • Cashless payment available
  • Free WiFi
  • Delivered food is securely covered
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Laundry
  • Terrace
  • Pool/beach towels
  • Contactless check-in/check-out
  • 24-hour security
  • Parking on site
  • Guest accommodation is disinfected between stays

Address

Carretera Tulum - Boca Paila Km 6.5

Customers rating

70
629 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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