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Information about Zamas Hotel

Enjoy international cuisine at Que Fresco, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).When you stay at Zamas Hotel in Tulum, you'll be on the beach, within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. This beach hotel is 13.1 mi (21 km) from Xel-Há Park and 0.8 mi (1.3 km) from Tulum National Park.Make yourself at home in one of the 17 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.

Services of Zamas Hotel

  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • Pet bowls
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Facial treatments
  • Board games/puzzles
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Ironing service
  • Make up services
  • Fishing
  • Hand sanitizer in guest accommodation and key areas
  • Beauty Services
  • Sun umbrellas
  • Dry cleaning
  • Hair styling
  • Live music/performance
  • Waxing services
  • Airport shuttle
  • Bar
  • Airport pick up
  • Non-smoking rooms
  • Free parking
  • Swimming Pool
  • Airport drop off
  • Body wrap
  • Couples massage
  • Safety deposit box
  • Beachfront
  • Full body massage
  • Hair treatments
  • Fruits
  • Swimming pool
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Private check-in/check-out
  • Special diet menus (on request)
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Wheelchair accessible
  • Hair cut
  • Manicure
  • Outdoor pool (all year)
  • Breakfast takeaway containers
  • Laundry
  • Parking on site
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • 24-hour security
  • Babysitting/child services
  • Games room
  • WiFi
  • Live sport events (broadcast)
  • Delivered food is securely covered
  • Airport shuttle (additional charge)
  • Body scrub
  • Car hire
  • Mobile app for room service
  • Wine/champagne
  • Hair colouring
  • First aid kit available
  • Non-smoking throughout
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Outdoor furniture
  • Snorkelling
  • Sun loungers or beach chairs
  • Shared lounge/TV area
  • Face masks for guests available
  • Body treatments
  • Packed lunches
  • Shuttle service (additional charge)
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Light therapy
  • Physical distancing rules followed
  • Pedicure
  • Beach
  • Shuttle service
  • Spa/wellness packages
  • Guest accommodation is disinfected between stays
  • Evening entertainment
  • Fitness
  • Internet services
  • Invoice provided
  • Parking
  • Personal trainer
  • Key access
  • Parking garage
  • Fire extinguishers
  • Happy hour
  • Terrace
  • Daily housekeeping
  • Facilities for disabled guests
  • Diving
  • Yoga classes
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Sun terrace
  • Restaurant
  • Grocery deliveries
  • Free WiFi
  • Pets allowed
  • Kid meals
  • Contactless check-in/check-out
  • WiFi available in all areas
  • Concierge service
  • Outdoor pool
  • Garden
  • Room service
  • Cashless payment available
  • Air conditioning


Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas

Customers rating

438 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Beach Hotel
  • Boutique Hotel

Similar hotels to Zamas Hotel

Hotel Zone, Tulum-Boca Paila Road, Km 3.1
2.7 Miles from the centre

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.. Featured amenities include express check-in, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for cooked-to-order breakfast: MXN 360 per person (approximately) Airport shuttle fee: MXN 4320 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted from November to March. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted . Special instructions: The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.. Minimum age: 15. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM. House Rule: No children. House Rule: No pets, service animals welcome.

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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