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Information about Zamas Hotel

This charming hotel can be found in South Riviera Maya. The 18 welcoming accommodation units offer a perfect place to relax at the end of the day. No pets are allowed on the premises.#Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Zamas Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Services of Zamas Hotel

  • Private check-in/check-out
  • Guest accommodation is disinfected between stays
  • Massage
  • Games room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Facilities for disabled guests
  • Property is cleaned by professional cleaning companies
  • Laundry
  • Breakfast takeaway containers
  • Concierge service
  • Shared lounge/TV area
  • Special diet menus (on request)
  • Restaurant
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Outdoor pool (all year)
  • Guest accommodation sealed after cleaning
  • Pets allowed
  • Shuttle service (additional charge)
  • Fire extinguishers
  • Diving
  • Non-smoking throughout
  • Mobile app for room service
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor pool
  • Beachfront
  • Delivered food is securely covered
  • Car hire
  • Daily housekeeping
  • Free WiFi
  • Grocery deliveries
  • Cashless payment available
  • Kid meals
  • Safety deposit box
  • Air conditioning
  • Movie nights
  • Babysitting/child services
  • 24-hour security
  • Contactless check-in/check-out
  • Room service
  • Happy hour
  • Parking on site
  • WiFi available in all areas
  • Ironing service
  • Parking
  • Pool/beach towels
  • Snorkelling
  • Evening entertainment
  • WiFi
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • Fishing
  • Access to health care professionals
  • Board games/puzzles
  • Tour desk
  • Live sport events (broadcast)
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • First aid kit available
  • Free parking
  • Bar
  • Swimming Pool
  • Non-smoking rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Sun terrace
  • Terrace
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Packed lunches
  • Live music/performance
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Dry cleaning
  • Breakfast in the room
  • Internet services
  • Invoice provided
  • Airport shuttle

Address

Km 5 Carretera Tulum Boca-Paila

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Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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