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Information about Xscape Tulum Hotel

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free international calls.A stay at Xscape Tulum places you in the heart of Tulum, within a 10-minute drive of Tulum National Park and Gran Cenote. This hotel is 3.6 mi (5.7 km) from Tulum Mayan Ruins and 4.1 mi (6.5 km) from Playa Paraiso.At Xscape Tulum, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Enjoy recreational amenities such as an outdoor pool and bicycles to rent. This hotel also features complimentary wireless Internet access and concierge services.

Services of Xscape Tulum Hotel

  • Shuttle service
  • Board games/puzzles
  • Outdoor pool
  • Library
  • Process in place to check health of guests
  • Garden
  • WiFi
  • Airport pick up
  • Pool/beach towels
  • Sun umbrellas
  • Safety deposit box
  • Airport shuttle
  • Street parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • WiFi available in all areas
  • Concierge service
  • Tour desk
  • Property is cleaned by professional cleaning companies
  • Breakfast options
  • ATM/cash machine on site
  • Free parking
  • Fire extinguishers
  • Daily housekeeping
  • 24-hour security
  • Outdoor pool (all year)
  • Secured parking
  • Non-smoking throughout
  • Babysitting/child services
  • Ticket service
  • Airport drop off
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Restaurant
  • Luggage storage
  • Family rooms
  • Designated smoking area
  • Swimming pool
  • Bottle of water
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Key access
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guests have the option to reuse towels
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • Outdoor furniture

Address

Calle Kukulcan Sur entre Calle Xel Ha, Zac be

Customers rating

88
1365 reviews by TrustYou

Hotel badges

  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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