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Information about Xscape Tulum Hotel

Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free international calls.The property will be renovating from 01 September 2019 to 01 January 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.A stay at Xscape Tulum places you in the heart of Tulum, a 10-minute drive from Gran Cenote and 12 minutes from Tulum Monkey Sanctuary. This hotel is 3.2 mi (5.2 km) from Tulum National Park and 3.2 mi (5.2 km) from Tulum Mayan Ruins.Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Services of Xscape Tulum Hotel

  • Total number of rooms - 27
  • Bar/lounge
  • Outdoor pool
  • Tours/ticket assistance
  • Multilingual staff
  • Number of buildings/towers - 3
  • No elevators
  • Airport transportation (surcharge)
  • Free self parking
  • Designated smoking areas
  • Year Built - 2014
  • ATM/banking
  • Pets not allowed
  • Garden
  • No rollaway/extra beds available
  • Concierge services
  • Number of floors - 3
  • 24-hour front desk
  • Free WiFi
  • Wheelchair accessible path of travel
  • Luggage storage

Address

Calle Kukulcan Sur entre Calle Xel Ha, Zac be

Customers rating

88
1704 reviews by TrustYou

Hotel badges

  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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