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Information about Villa Las Estrellas Tulum Hotel

Villa Las Estrellas Tulum is located on a secluded beach on the Mayan Riviera, just 7 km from the Tulum Archaological Site. Its stylish rooms offer free Wi-Fi and terraces with sea views. Rooms at Las Estrellas are located in traditional thatched cabins, with wooden floors and mosquito nets. Each elegant room has a laptop safe, a fan and a private bathroom with free toiletries. Villas Las Estrellas has a seafront restaurant, which serves a fusion of Mexican and Italian cuisine. You can also relax with a cocktail on the beach. The hotel can arrange bicycle rental, diving and snorkelling trips and visits to the nearby Sian Ka’an Biosphere Reserve. Cancun Airport is a 90-minute drive away, and airport transfers can be organized on request.

Please inform Villa Las Estrellas Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Services of Villa Las Estrellas Tulum Hotel

  • Physical distancing rules followed
  • Pool/beach towels
  • Kid meals
  • Free WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • WiFi available in all areas
  • Massage
  • Family rooms
  • Contactless check-in/check-out
  • Mobile app for room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hiking
  • Hand sanitizer in guest accommodation and key areas
  • Beachfront
  • Smoke alarms
  • Private beach area
  • Fax/photocopying
  • 24-hour security
  • Special diet menus (on request)
  • On-site parking
  • Shallow end
  • Terrace
  • Shared lounge/TV area
  • Cashless payment available
  • WiFi
  • Non-smoking rooms
  • Bar
  • Access to health care professionals
  • Daily housekeeping
  • Airport shuttle
  • Physical distancing in dining areas
  • Internet services
  • Thermometers for guests provided by property
  • Designated smoking area
  • Air conditioning
  • Outdoor pool (all year)
  • Food can be delivered to guest accommodation
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Luggage storage
  • Canoeing
  • Tour desk
  • Concierge service
  • Diving
  • VIP room facilities
  • ATM/cash machine on site
  • Cycling
  • Security alarm
  • Staff follow all safety protocols as directed by local authorities
  • Snorkelling
  • Restaurant
  • Process in place to check health of guests
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Live sport events (broadcast)
  • Pets allowed
  • Fire extinguishers
  • Horse riding
  • Swimming Pool
  • Parking
  • Airport shuttle (additional charge)
  • Car hire
  • Laundry
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Outdoor pool
  • Sun terrace
  • Fishing
  • Plunge pool
  • CCTV outside property
  • Garden
  • Public Bath
  • Property is cleaned by professional cleaning companies
  • Bridal suite
  • First aid kit available
  • Packed lunches
  • Safety deposit box
  • Face masks for guests available

Address

Carretera Tulum - Boca Paila Km 8

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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