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Information about The Beach Tulum Hotel

The adults-only The Beach Tulum Hotel offers a beautiful setting on Tulum Beach within 7 km of its famous Mayan Ruins. It features beach-front rooms with terraces and lounge area, an outdoor pool, beach club and a restaurant. Onsite Spa and onsite shop. Each luxurious, beach-front room has stylish, minimalist décor. Each air-conditioned accommodation includes free WiFi and a seating area. Guests can enjoy full breakfast either in the Ziggy's restaurant or Fresco's. Ziggy's Beach Club serves drinks and snacks from 09:00 until sunset. Tulum National Park is less than 4 km from the hotel, while the town centre is 10 minutes’ drive away. Cancún is within 140 km away and Playa del Carmen is within 60 km away.

Please inform The Beach Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that guests under 18 years old are not allowed Air conditioning is only available from 19:00 until 07:00.

Services of The Beach Tulum Hotel

  • Temporary art galleries
  • Board games/puzzles
  • Breakfast in the room
  • Library
  • Packed lunches
  • Pool/beach towels
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Tour desk
  • Live music/performance
  • Fire extinguishers
  • Daily housekeeping
  • 24-hour security
  • Outdoor pool (all year)
  • Special diet menus (on request)
  • Parking
  • Hammam
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Delivered food is securely covered
  • Fax/photocopying
  • Themed dinner nights
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Dry cleaning
  • WiFi
  • Happy hour
  • Snorkelling
  • Fitness centre
  • Safety deposit box
  • Bar
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Hot tub/jacuzzi
  • Mobile app for room service
  • Free parking
  • Physical distancing in dining areas
  • Adult only
  • Shops (on site)
  • Fishing
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Room service
  • Canoeing
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Diving
  • Private beach area
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Valet parking

Address

Road Tulum-Boca Paila km 7

Customers rating

95
211 reviews by TrustYou

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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