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Information about The Beach Tulum Hotel

The adults-only The Beach Tulum Hotel offers a beautiful setting on Tulum Beach within 7 km of its famous Mayan Ruins. It features beach-front rooms with terraces and lounge area, an outdoor pool, beach club and a restaurant. Onsite Spa and onsite shop. Each luxurious, beach-front room has stylish, minimalist décor. Each air-conditioned accommodation includes free WiFi and a seating area. Guests can enjoy full breakfast either in the Ziggy's restaurant or Fresco's. Ziggy's Beach Club serves drinks and snacks from 09:00 until sunset. Tulum National Park is less than 4 km from the hotel, while the town centre is 10 minutes’ drive away. Cancún is within 140 km away and Playa del Carmen is within 60 km away.

Please inform The Beach Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guests under 18 years old are not allowed Air conditioning is only available 24 HR

Services of The Beach Tulum Hotel

  • Luggage storage
  • Garden
  • Massage
  • Physical distancing in dining areas
  • Breakfast takeaway containers
  • Breakfast in the room
  • Free WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • 24-hour security
  • Billiards
  • WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cooking class
  • Non-smoking rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Special diet menus (on request)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safety deposit box
  • First aid kit available
  • Sauna
  • Themed dinner nights
  • Terrace
  • Board games/puzzles
  • Room service
  • Guest accommodation is disinfected between stays
  • Fishing
  • Cashless payment available
  • On-site parking
  • Valet parking
  • Temporary art galleries
  • Airport shuttle (additional charge)
  • Ironing service
  • Canoeing
  • Beachfront
  • Fax/photocopying
  • Swimming Pool
  • Smoke alarms
  • Delivered food is securely covered
  • Sun terrace
  • Pool/beach towels
  • Parking
  • WiFi available in all areas
  • Process in place to check health of guests
  • Dry cleaning
  • Bar
  • Internet services
  • Airport shuttle
  • Restaurant
  • Shops (on site)
  • Private parking
  • Shuttle service (additional charge)
  • Tour or class about local culture
  • Hot tub/jacuzzi
  • Concierge service
  • Snorkelling
  • Hammam
  • Food can be delivered to guest accommodation
  • Invoice provided
  • Staff follow all safety protocols as directed by local authorities
  • Diving
  • Laundry
  • Fitness centre
  • Packed lunches
  • Outdoor pool (all year)
  • Air conditioning
  • Daily housekeeping
  • Access to health care professionals
  • Mobile app for room service
  • Hand sanitizer in guest accommodation and key areas
  • Live music/performance
  • Spa and wellness centre
  • Free parking
  • Private beach area
  • Tour desk
  • Gift shop
  • Outdoor pool
  • Happy hour
  • Car hire
  • Fire extinguishers
  • Adult only
  • 24-hour front desk


Road Tulum-Boca Paila km 7

Customers rating

201 reviews by TrustYou

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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