Information about Secret Garden Tulum Hotel
Secret Garden Tulum Hotel is located in central Tulum, but amid a tranquil space decorated with local made furniture and featuring free Wi-Fi and tropical gardens. The hotel offers coffee and snacks all day long. Each room is decorated with typical handmade ornaments and minimalist décor, and has air conditioning and private bathroom. Some accommodations may have a fridge and a kitchenette. Beach towels are provided by the hotel. Secret Garden Tulum Hotel is 4 km from Tulum National Park, and on walking distance guests will be able to find restaurants and shops.
Please inform Secret Garden Tulum Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Check-in is from 14:00 h to 21:00 h. Out of time guests must contact the hotel to advise. Please note that in certain seasons a minimum stay of 5 night will be required.
Services of Secret Garden Tulum Hotel
- Adult only
- Safety deposit box
- Cashless payment available
- Process in place to check health of guests
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Non-smoking rooms
- Free parking
- Airport shuttle (additional charge)
- Tour desk
- Hand sanitizer in guest accommodation and key areas
- Use of cleaning chemicals that are effective against Coronavirus
- Shuttle service (additional charge)
- Internet services
- WiFi available in all areas
- Luggage storage
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
- Airport shuttle
- Staff follow all safety protocols as directed by local authorities
- Concierge service
- Guest accommodation sealed after cleaning
- Air conditioning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Express check-in/check-out
- Physical distancing rules followed
- First aid kit available
- Private check-in/check-out
- Public Bath
- Daily housekeeping
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Free WiFi
- Designated smoking area
Sagitario Poniente 54
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At what time can I have my room? And what time do I have to leave?Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
- Hours of arrival ( check-in ) from 14:00.
- Departure times ( check-out ) at 11:00.
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