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Information about Secret Garden Tulum Hotel

Secret Garden Tulum Hotel is located in central Tulum, but amid a tranquil space decorated with local made furniture and featuring free Wi-Fi and tropical gardens. The hotel offers coffee and snacks all day long. Each room is decorated with typical handmade ornaments and minimalist décor, and has air conditioning and private bathroom. Some accommodations may have a fridge and a kitchenette. Beach towels are provided by the hotel. Secret Garden Tulum Hotel is 4 km from Tulum National Park, and on walking distance guests will be able to find restaurants and shops.

Please inform Secret Garden Tulum Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Check-in is from 14:00 h to 21:00 h. Out of time guests must contact the hotel to advise. Please note that in certain seasons a minimum stay of 5 night will be required.

Services of Secret Garden Tulum Hotel

  • Garden
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Adult only
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Fire extinguishers
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Designated smoking area
  • Private check-in/check-out
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Public Bath
  • Air conditioning
  • Process in place to check health of guests
  • Internet services
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • Daily housekeeping
  • Airport shuttle
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • Parking
  • WiFi
  • Concierge service
  • WiFi available in all areas
  • Free parking
  • Non-smoking rooms
  • Massage
  • Cashless payment available
  • Express check-in/check-out

Address

Sagitario Poniente 54

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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