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Information about Playa Xcanan Tulum Hotel

Located just 50 metres from a white-sand beach outside of Tulum, this bright hotel features tropical style décor, free breakfast and free Wi-Fi. It is just 5 km from the Mayan ruins. Each rustic-style room at Playa Xcanan Tulum comes with a wardrobe and a private bathroom with a shower and toilet. All rooms have a terrace with a hammock. Guests will find a small seafood restaurant within 20 metres of the property, and Tulum Town Centre, a 10-minute drive away, offers more varied options. Neighbouring Playa del Carmen, a 50-minute drive away, offers golf, sightseeing and shopping. Playa Xcanan Tulum is a 1.5-hour drive from Cancun’s International Airport.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Full payment will be required at guest 's check in. For reasons outside the property, our neighbor has installed a power generator twenty meters away from our building where we locate the two rooms overlooking the garden, causing a noise that can be annoying For some people.

Services of Playa Xcanan Tulum Hotel

  • Smoke alarms
  • Process in place to check health of guests
  • Garden
  • WiFi
  • Private check-in/check-out
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • WiFi available in all areas
  • CCTV in common areas
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • 24-hour security
  • Indoor play area
  • Shops (on site)
  • Face masks for guests available
  • Invoice provided
  • On-site parking
  • Gift shop
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Family rooms
  • Kids' outdoor play equipment
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Private beach area
  • Mini-market on site
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Km 8.5 Carretera Tulum-Bocapaila

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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