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Information about Papaya Playa Project Hotel

Near SFER IK

Pamper yourself with onsite massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 73 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.When you stay at Papaya Playa Project in Tulum, you'll be by the ocean, within a 5-minute drive of Tulum National Park and Tulum Beach. This 4-star hotel is 1.6 mi (2.5 km) from Playa Paraiso and 3.9 mi (6.2 km) from Sian Ka'an Biosphere Reserve.

Services of Papaya Playa Project Hotel

  • Water sport facilities (on site)
  • Non-smoking throughout
  • Free parking
  • Tour or class about local culture
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Spa and wellness centre
  • Bike tours
  • Mobile app for room service
  • Tour desk
  • Physical distancing rules followed
  • Outdoor pool
  • Physical distancing in dining areas
  • Cycling
  • Temporary art galleries
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Allergy-free room
  • On-site parking
  • Air conditioning
  • Fax/photocopying
  • Airport shuttle
  • Swimming Pool
  • Internet services
  • Parking
  • Contactless check-in/check-out
  • Evening entertainment
  • CCTV in common areas
  • Solarium
  • Airport shuttle (additional charge)
  • Laundry
  • Walking tours
  • Food can be delivered to guest accommodation
  • Bridal suite
  • Currency exchange
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Snorkelling
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Fishing
  • Private beach area
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Fire extinguishers
  • Diving
  • Beachfront
  • Breakfast in the room
  • Terrace
  • Family rooms
  • Nightclub/DJ
  • Daily housekeeping
  • Live music/performance
  • Express check-in/check-out
  • Safety deposit box
  • Garden
  • Happy hour
  • Cashless payment available
  • Free WiFi
  • VIP room facilities
  • 24-hour security
  • Room service
  • Bar
  • Non-smoking rooms
  • Shops (on site)
  • Massage
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Chapel/shrine
  • Pool/beach towels
  • WiFi
  • Concierge service
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shared kitchen
  • Ironing service
  • Children's playground
  • 24-hour front desk
  • Windsurfing
  • Sun terrace
  • Property is cleaned by professional cleaning companies
  • Luggage storage
  • Restaurant

Address

Km 4.5 Carretera Tulum-Boca Paila

Customers rating

78
1179 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • Beach Hotel
  • Resort Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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