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Information about Papaya Playa Project Hotel

Near SFER IK

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Pamper yourself with onsite massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Make yourself at home in one of the 73 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.When you stay at Papaya Playa Project in Tulum, you'll be by the ocean, within a 5-minute drive of Tulum National Park and Tulum Beach. This 4-star hotel is 1.6 mi (2.5 km) from Playa Paraiso and 3.9 mi (6.2 km) from Sian Ka'an Biosphere Reserve.

Services of Papaya Playa Project Hotel

  • 24-hour security
  • Free parking
  • CCTV in common areas
  • Fax/photocopying
  • Ironing service
  • Temporary art galleries
  • Car hire
  • Outdoor pool
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Water sport facilities (on site)
  • Parking
  • Breakfast in the room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • 24-hour front desk
  • Safety deposit box
  • Shared kitchen
  • Luggage storage
  • Live music/performance
  • Evening entertainment
  • Daily housekeeping
  • First aid kit available
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Free WiFi
  • Sun terrace
  • Windsurfing
  • Massage
  • Non-smoking throughout
  • Tour or class about local culture
  • Tour desk
  • Bike tours
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Concierge service
  • Children's playground
  • Private beach area
  • Bridal suite
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Restaurant
  • Spa and wellness centre
  • Diving
  • Family rooms
  • Garden
  • Currency exchange
  • Private parking
  • Mobile app for room service
  • Laundry
  • On-site parking
  • Chapel/shrine
  • Happy hour
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Allergy-free room
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Swimming Pool
  • Bar
  • Nightclub/DJ
  • CCTV outside property
  • VIP room facilities
  • Shops (on site)
  • Fishing
  • Pool/beach towels
  • Snorkelling
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Internet services
  • Dry cleaning
  • Air conditioning
  • Food can be delivered to guest accommodation
  • Express check-in/check-out
  • Beachfront
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Physical distancing in dining areas
  • Walking tours
  • Cycling
  • Shuttle service (additional charge)
  • Solarium
  • Room service
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking rooms
  • WiFi
  • Cashless payment available

Address

Km 4.5 Carretera Tulum-Boca Paila

Customers rating

73
1110 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Boutique Hotel

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  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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