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Information about Papaya Playa Project Hotel

Near SFER IK

When you stay at Papaya Playa Project in Tulum, you'll be by the ocean, within a 5-minute drive of Tulum Beach and Tulum National Park. This 4-star hotel is 2.3 mi (3.8 km) from Tulum Mayan Ruins and 1.6 mi (2.5 km) from Playa Paraiso.Pamper yourself with onsite massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.Make yourself at home in one of the 87 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Services of Papaya Playa Project Hotel

  • Fishing
  • WiFi
  • Chapel/shrine
  • Hand sanitizer in guest accommodation and key areas
  • Currency exchange
  • Airport shuttle (additional charge)
  • Private beach area
  • Airport shuttle
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • Ironing service
  • Walking tours
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Tour desk
  • Evening entertainment
  • Contactless check-in/check-out
  • Air conditioning
  • Swimming Pool
  • Outdoor pool
  • 24-hour security
  • Garden
  • Children's playground
  • Private parking
  • Internet services
  • Parking
  • Free parking
  • Cashless payment available
  • Express check-in/check-out
  • Sun terrace
  • Dry cleaning
  • Bar
  • Water sport facilities on site
  • Cycling
  • 24-hour front desk
  • Live music/performance
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Bike tours
  • Spa and wellness centre
  • Pool/beach towels
  • Terrace
  • Family rooms
  • Tour or class about local culture
  • Luggage storage
  • Windsurfing
  • Property is cleaned by professional cleaning companies
  • Restaurant
  • Room service
  • Solarium
  • Fire extinguishers
  • Meeting/banquet facilities
  • Guest accommodation is disinfected between stays
  • Safety deposit box
  • Daily housekeeping
  • Non-smoking rooms
  • Breakfast in the room
  • Happy hour
  • Concierge service
  • Shared kitchen
  • Parking on site
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Allergy-free room
  • Physical distancing in dining areas
  • Fax/photocopying
  • Shuttle service (additional charge)
  • Nightclub/DJ
  • Physical distancing rules followed
  • Free WiFi
  • Snorkelling
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Process in place to check health of guests
  • Laundry
  • Beachfront
  • Temporary art galleries
  • Diving
  • Staff follow all safety protocols as directed by local authorities
  • Non-smoking throughout
  • CCTV outside property
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Km 4.5 Carretera Tulum-Boca Paila

Customers rating

84
1212 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • Beach Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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