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Information about Maya Tulum Resort - Wellness & Retreat Hotel

Near Tulum Beach

When you stay at Maya Tulum Resort - Wellness & Retreat in Tulum, you'll be on the beach, a 1-minute drive from Tulum Beach and 6 minutes from Tulum National Park. This beach hotel is 2.6 mi (4.2 km) from Playa Paraiso and 3 mi (4.9 km) from Sian Ka'an Biosphere Reserve.Make yourself at home in one of the 46 guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.At Maya Tulum Resort - Wellness & Retreat, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a picnic area.

Services of Maya Tulum Resort - Wellness & Retreat Hotel

  • Contactless check-in is available
  • Luggage storage
  • Property is cleaned with disinfectant
  • Temperature checks are available to guests
  • Safe-deposit box at front desk
  • Protective clothing is available to guests
  • Property confirms they are implementing enhanced cleaning measures
  • Spa services on site
  • Free WiFi
  • Shield between guests and staff in main contact areas
  • Wheelchair accessible parking
  • No rollaway/extra beds available
  • Contactless check-out is available
  • Concierge services
  • Staff temperature checks are conducted regularly
  • Masks are available to guests
  • Library
  • Pets not allowed
  • Laundry facilities
  • Front desk (limited hours)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Dry cleaning/laundry service
  • Multilingual staff
  • Coffee/tea in common areas
  • Tours/ticket assistance
  • No cribs (infant beds) available
  • Smoke-free property
  • Bar/lounge
  • Spa treatment room(s)
  • Social distancing measures are in place
  • Meeting rooms
  • Wheelchair accessible – no
  • Picnic area
  • Property confirms they are implementing guest safety measures
  • Garden
  • Full-service spa
  • Restaurant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • No elevators
  • Free self parking
  • Guests are provided with free hand sanitizer

Address

Carr. Tulum-Boca Paila Km 7 Lote 10

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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