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Information about Luna Llena Tulum Hotel

Set amidst a tropical garden, Luna Llena Tulum is offering a cozy outdoor pool and a free Wi-Fi access. The bright and air-conditioned rooms have a contemporary style and will provide you with a balcony overlooking the swimming pool, a safe and a flat-screen TV with satellite channels. They also come with a private bathroom with rainfall shower, hairdryer and amenities. Other facilities offered include a tour desk, which can arrange activities, as excursions to well known archaeological sites, diving, snorkeling and fishing, luggage storage, free parking and bicycles available for guests. Luna Llena offers free access to Maria del Mar Boutique Hotel beach club. Luna Llena is within 10 minutes walk from the center of Tulum and 4 km from the amazing tropical beaches.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the hotel will contact guest regarding payment of the first night deposit.

Services of Luna Llena Tulum Hotel

  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • WiFi
  • Pool/beach towels
  • Snorkelling
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Children television networks
  • Mobile app for room service
  • Free parking
  • Physical distancing in dining areas
  • Daily housekeeping
  • Outdoor pool (all year)
  • Fishing
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Designated smoking area
  • Cycling
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Diving
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Calle 6 Sur entre 9 sur y 11 sur Tulum

Customers rating

83
256 reviews by TrustYou

Hotel badges

  • Romantic Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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