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Information about Luna Llena Tulum Hotel

Set amidst a tropical garden, Luna Llena Tulum is offering a cozy outdoor pool and a free Wi-Fi access. The bright and air-conditioned rooms have a contemporary style and will provide you with a balcony overlooking the swimming pool, a safe and a flat-screen TV with satellite channels. They also come with a private bathroom with rainfall shower, hairdryer and amenities. Other facilities offered include a tour desk, which can arrange activities, as excursions to well known archaeological sites, diving, snorkeling and fishing, luggage storage, free parking and bicycles available for guests. Luna Llena offers free access to Maria del Mar Boutique Hotel beach club. Luna Llena is within 10 minutes walk from the center of Tulum and 4 km from the amazing tropical beaches.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the hotel will contact guest regarding payment of the first night deposit.

Services of Luna Llena Tulum Hotel

  • Cycling
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Cashless payment available
  • Garden
  • Free parking
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Snorkelling
  • Non-smoking rooms
  • Guest accommodation is disinfected between stays
  • Swimming Pool
  • Pool/beach towels
  • Parking
  • Air conditioning
  • Laundry
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Airport shuttle
  • Mobile app for room service
  • Daily housekeeping
  • Free WiFi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Contactless check-in/check-out
  • WiFi
  • Fishing
  • Safety deposit box
  • Children television networks
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Airport shuttle (additional charge)
  • Massage
  • Property is cleaned by professional cleaning companies
  • On-site parking
  • Concierge service
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Designated smoking area
  • Outdoor pool
  • Diving
  • WiFi available in all areas
  • Guest accommodation sealed after cleaning
  • First aid kit available
  • Outdoor pool (all year)
  • Tour desk

Address

Calle 6 Sur entre 9 sur y 11 sur Tulum

Customers rating

79
278 reviews by TrustYou

Hotel badges

  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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