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Information about Luna Llena Tulum Hotel

Set amidst a tropical garden, Luna Llena Tulum is offering a cozy outdoor pool and a free Wi-Fi access. The bright and air-conditioned rooms have a contemporary style and will provide you with a balcony overlooking the swimming pool, a safe and a flat-screen TV with satellite channels. They also come with a private bathroom with rainfall shower, hairdryer and amenities. Other facilities offered include a tour desk, which can arrange activities, as excursions to well known archaeological sites, diving, snorkeling and fishing, luggage storage, free parking and bicycles available for guests. Luna Llena offers free access to Maria del Mar Boutique Hotel beach club. Luna Llena is within 10 minutes walk from the center of Tulum and 4 km from the amazing tropical beaches.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the hotel will contact guest regarding payment of the first night deposit.

Services of Luna Llena Tulum Hotel

  • Free WiFi
  • WiFi available in all areas
  • Staff follow all safety protocols as directed by local authorities
  • Massage
  • Concierge service
  • Cycling
  • Internet services
  • Property is cleaned by professional cleaning companies
  • Pool/beach towels
  • Physical distancing rules followed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Outdoor pool (all year)
  • Luggage storage
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Diving
  • Air conditioning
  • Guest accommodation sealed after cleaning
  • Outdoor pool
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children television networks
  • Snorkelling
  • On-site parking
  • Tour desk
  • Contactless check-in/check-out
  • Laundry
  • Airport shuttle
  • WiFi
  • Non-smoking rooms
  • Garden
  • Mobile app for room service
  • Cashless payment available
  • Car hire
  • Guest accommodation is disinfected between stays
  • Fax/photocopying
  • Designated smoking area
  • Hand sanitizer in guest accommodation and key areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Parking
  • Swimming Pool
  • Free parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Sun terrace
  • First aid kit available
  • Daily housekeeping
  • Fishing

Address

Calle 6 Sur entre 9 sur y 11 sur Tulum

Customers rating

79
237 reviews by TrustYou

Hotel badges

  • Romantic Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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