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Information about Encantada Tulum Hotel

Near Tulum Beach

Enjoy regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6 AM to noon.With a stay at Encantada Tulum in Tulum, you'll be a 1-minute walk from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This 4-star resort is 2.3 mi (3.8 km) from Playa Akun and 3.2 mi (5.1 km) from SFER IK.Make yourself at home in one of the 8 air-conditioned guestrooms. Rooms have private furnished balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.Relax and unwind with massages and facials. After a day at the private beach, you can enjoy other recreational amenities, which include bicycles to rent. Additional features at this resort include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Services of Encantada Tulum Hotel

  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Bikes available (free)
  • Face masks for guests available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free WiFi
  • Express check-in/check-out
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Garden
  • Breakfast takeaway containers
  • Cashless payment available
  • Non-smoking throughout
  • Physical distancing in dining areas
  • Private parking
  • Concierge service
  • Physical distancing rules followed
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Breakfast in the room
  • 24-hour security
  • Massage
  • Parking
  • Non-smoking rooms
  • Terrace
  • Contactless check-in/check-out
  • Free parking
  • Mobile app for room service
  • Airport shuttle
  • Bar
  • Room service
  • Air conditioning
  • Security alarm
  • Internet services
  • Safety deposit box
  • Private beach area
  • Restaurant
  • Meeting/banquet facilities
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • Special diet menus (on request)
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Lockers
  • WiFi
  • Delivered food is securely covered
  • Beachfront
  • CCTV outside property
  • Bicycle rental
  • Private check-in/check-out
  • Spa and wellness centre
  • Guest accommodation sealed after cleaning
  • First aid kit available
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour front desk

Address

Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera

Customers rating

98
118 reviews by TrustYou

Hotel badges

  • Beach Hotel

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  • Hours of arrival ( check-in ) from 14:00.
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