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Information about Encantada Tulum Hotel

Near Tulum Beach

Enjoy regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6 AM to noon.Make yourself at home in one of the 8 air-conditioned guestrooms. Rooms have private furnished balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.Relax and unwind with massages and facials. After a day at the private beach, you can enjoy other recreational amenities, which include bicycles to rent. Additional features at this resort include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).With a stay at Encantada Tulum in Tulum, you'll be just steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This 4-star resort is 5.6 mi (9 km) from Tulum Mayan Ruins and 3.7 mi (6 km) from Tulum National Park.Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Services of Encantada Tulum Hotel

  • Safety deposit box
  • Restaurant
  • Special diet menus (on request)
  • Daily housekeeping
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas
  • Internet services
  • Fire extinguishers
  • Meeting/banquet facilities
  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against Coronavirus
  • Room service
  • Lockers
  • Airport shuttle (additional charge)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Property is cleaned by professional cleaning companies
  • WiFi
  • Massage
  • Beachfront
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Free parking
  • Non-smoking rooms
  • Security alarm
  • Terrace
  • Parking
  • 24-hour security
  • Air conditioning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Mobile app for room service
  • Airport shuttle
  • Contactless check-in/check-out
  • Free WiFi
  • Breakfast in the room
  • Smoke alarms
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Guest accommodation sealed after cleaning
  • Bar
  • Garden
  • Private parking
  • Breakfast takeaway containers
  • Adult only
  • Physical distancing rules followed
  • Express check-in/check-out
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Non-smoking throughout
  • Cashless payment available
  • CCTV outside property
  • Private check-in/check-out
  • Concierge service
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Physical distancing in dining areas
  • Spa and wellness centre

Address

Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera

Customers rating

98
125 reviews by TrustYou

Hotel badges

  • Beach Hotel

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