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Information about Casa Don Diego Hotel

This secluded guest house is located outside the village of Tulum, only a short cab ride of the beach. The property is surrounded by tropical gardens. Casa Don Diego features air-conditioning and private bathrooms in every guest room. All rooms feature a balcony or terrace. Guests at Casa Don Diego can use the outdoor pool. The hotel also offers a daily breakfast. Free parking is available on-site.

Please inform Casa Don Diego in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. This property will not accommodate hen, stag or similar parties. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Services of Casa Don Diego Hotel

  • Snorkelling
  • Pool/beach towels
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Garden
  • Cashless payment available
  • Massage
  • WiFi available in all areas
  • Water cooler/dispenser
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • CCTV in common areas
  • Shared kitchen
  • Airport shuttle (additional charge)
  • Library
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and key areas
  • Outdoor pool (all year)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shuttle service (additional charge)
  • Gift shop
  • Pets allowed
  • First aid kit available
  • Thermometers for guests provided by property
  • Designated smoking area
  • Tour or class about local culture
  • Luggage storage
  • Fire extinguishers
  • Diving
  • Staff follow all safety protocols as directed by local authorities
  • Terrace
  • Spa and wellness centre
  • Board games/puzzles
  • Outdoor pool
  • Swimming Pool
  • Process in place to check health of guests
  • Non-smoking rooms
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Safety deposit box
  • Books, DVDs, music for children
  • Physical distancing in dining areas
  • Family rooms
  • Bike tours
  • WiFi
  • Physical distancing rules followed
  • Free WiFi
  • Parking
  • Free parking
  • Express check-in/check-out
  • Airport shuttle
  • Parking on site
  • Guests have the option to reuse towels
  • Guests can opt-out of daily cleaning service
  • Internet services
  • Invoice provided
  • Air conditioning

Address

Calle Tulum M24A Lote 3

Customers rating

94
113 reviews by TrustYou

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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