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Information about Casa Don Diego Hotel

In Tulum (Tulum City Center)

Located in Tulum (Tulum City Center), Casa Don Diego is within a 15-minute drive of Gran Cenote and Tulum Beach. This hotel is 4.3 mi (7 km) from Playa Paraiso and 5.1 mi (8.2 km) from Tulum Mayan Ruins.Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.Make yourself at home in one of the 8 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless Internet access, gift shops/newsstands, and a communal living room.Featured amenities include express check-out, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Services of Casa Don Diego Hotel

  • Parking
  • First aid kit available
  • Thermometers for guests provided by property
  • CCTV in common areas
  • Pool/beach towels
  • Designated smoking area
  • WiFi
  • Shared kitchen
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • Laundry
  • WiFi available in all areas
  • Airport shuttle (additional charge)
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Access to health care professionals
  • Board games/puzzles
  • Snorkelling
  • Outdoor pool (all year)
  • Hand sanitizer in guest accommodation and key areas
  • Pets allowed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Tour or class about local culture
  • Fire extinguishers
  • Shuttle service (additional charge)
  • Process in place to check health of guests
  • Diving
  • Free parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Face masks for guests available
  • Physical distancing in dining areas
  • Outdoor pool
  • Physical distancing rules followed
  • Free WiFi
  • Internet services
  • Cashless payment available
  • Family rooms
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Express check-in/check-out
  • Bike tours
  • Non-smoking rooms
  • Air conditioning
  • Swimming Pool
  • Airport shuttle
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Invoice provided

Address

Calle Tulum Mza 24 Lote 3, Tulum Centro

Customers rating

90
148 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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