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Information about Hotel Hidalgo

Offering rooms with balconies and free Wi-Fi, Hotel Hidalgo is housed in a charming 19th-century mansion in Santiago de Querétaro’s old town. Set around an interior courtyard, it features an à la carte restaurant. Hotel Hidalgo’s rooms have simple décor with carpeted floors. All rooms have a flat-screen TV with cable channels and a fan. Traditional Mexican cuisine is served in the La Llave Restaurant. Guests can enjoy a drink in the bar or in the attractive courtyard. The Hidalgo is located in the centre of Santiago de Querétaro, a UNESCO World Heritage Site. Plaza de Armas Square is a 10-minute walk away, while the town’s famous aqueduct is just 2 km from the hotel.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Hotel Hidalgo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests paying in local currency or by credit card may notice a difference in room rate due to currency exchange rates.

Services of Hotel Hidalgo

  • Internet services
  • Delivered food is securely covered
  • Car hire
  • Process in place to check health of guests
  • Non-smoking rooms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Air conditioning
  • Restaurant
  • Hand sanitizer in guest accommodation and key areas
  • Have you removed, or never offered, all plastic straws?
  • Room service
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Guests can opt-out of daily cleaning service
  • Tours and activities organized by local guides and businesses offered
  • Guest accommodation is disinfected between stays
  • Non-smoking throughout
  • Breakfast in the room
  • Contactless check-in/check-out
  • Local artists are offered a platform to display their talents
  • Kid meals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Terrace
  • Cashless payment available
  • Express check-in/check-out
  • Have you removed, or never offered, all plastic stirrers?
  • Free WiFi
  • 24-hour front desk
  • Newspapers
  • Breakfast takeaway containers
  • Have you removed, or never offered, all plastic cups?
  • Shuttle service (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Bar
  • Food can be delivered to guest accommodation
  • Guests have the option to reuse towels
  • Parking
  • 24-hour security
  • Luggage storage
  • CCTV outside property
  • Water cooler/dispenser
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • WiFi available in all areas
  • Massage
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Currency exchange
  • WiFi
  • Tour desk
  • CCTV in common areas
  • Physical distancing in dining areas

Address

Madero 11 poniente Colonia Centro

Customers rating

90
1281 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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