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Information about Telpochcalli Hotel & Temazcal Hotel

Located in San Juan Teotihuacán, 2.5 km from Pyramids of Teotihuacan, Telpochcalli Hotel & Temazcal provides accommodation with a bar, free private parking, a shared lounge and a garden. This 3-star hotel offers a tour desk and ticket service. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel, every room is equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. At Telpochcalli Hotel & Temazcal, all rooms include a seating area. The area is popular for cycling, and bike hire is available at the accommodation. The nearest airport is Benito Juarez International Airport, 37 km from Telpochcalli Hotel & Temazcal.

Please inform Telpochcalli Hotel & Temazcal in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Services of Telpochcalli Hotel & Temazcal Hotel

  • Facilities for disabled guests
  • Private check-in/check-out
  • Massage
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Daily housekeeping
  • Family rooms
  • Laundry
  • Guest accommodation sealed after cleaning
  • Fire extinguishers
  • Darts
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Children television networks
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Property is cleaned by professional cleaning companies
  • Trouser press
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Breakfast in the room
  • Face masks for guests available
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Board games/puzzles
  • Tour desk
  • Internet services
  • Packed lunches
  • Business centre
  • Bar
  • VIP room facilities
  • Free parking
  • Parking
  • Bicycle rental
  • First aid kit available
  • Ironing service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • Live sport events (broadcast)
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Open-air bath
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Delivered food is securely covered
  • Gift shop
  • Hand sanitizer in guest accommodation and key areas
  • Sauna
  • Designated smoking area
  • Bridal suite
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Pets allowed
  • Cycling
  • Shops on site
  • Books, DVDs, music for children
  • Bicycle rental (additional charge)
  • Mobile app for room service
  • Vending machine (drinks)
  • Free WiFi
  • Cashless payment available
  • Public Bath
  • Breakfast takeaway containers
  • Private parking
  • 24-hour security
  • Ticket service
  • WiFi
  • Fax/photocopying
  • Room service
  • Garden
  • Karaoke


Constitución No. 8 San Sebastián Xolalpa Teotihuacan

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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