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Information about Hotel Casa Mia

Hotel Casa Mia is situated in San Cristóbal de Las Casas, 500 metres from San Cristobal Cathedral and 500 metres from Central Plaza & Park. Rooms come with a private bathroom. A flat-screen TV is available. You will find a 24-hour front desk at the property. The Shared Kitchen is open from 8:00 am to 11:00 pm with complimentary bread, Jam, Coffee and butter. Santo Domingo Church San Cristobal de las Casas is 500 metres from Hotel Casa Mia, while Del Carmen Arch is 700 metres from the property.

Please inform Hotel Casa Mia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Complimentary coffee and bread are offered every morning. Please notice that and ID will be required if a payment is done by credit or debit card, name of reservation should match with credit or debit card.

Services of Hotel Casa Mia

  • Board games/puzzles
  • Smoke alarms
  • Process in place to check health of guests
  • Garden
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Children television networks
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • 24-hour security
  • Face masks for guests available
  • Public Bath
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Designated smoking area
  • Delivered food is securely covered
  • Shared kitchen
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mini-market on site
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • Games room
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized


Flavio A. Paniagua No. 30, Centro

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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