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Information about Casa Lum Hotel

Featuring a restaurant and bar, Casa Lum Hotel Eco Chic is located in San Cristóbal de Las Casas. This hotel offers a business centre, garden and terrace. Free WiFi access is available. Each room at the hotel provides a flat-screen cable TV, sofa and iron. Complete with a bath or shower, private bathrooms also include a hairdryer and free toiletries. A 24-hour front desk welcomes guests to Cassa Lum Hotel Eco Chic, which boasts a snack bar, gift shop and banquet facilities. Other amenities offered at the hotel include a tour desk, laundry facilities and luggage storage. The property offers free parking. The hotel is 300 metres from San Cristobal Cathedral, 300 metres from Central Plaza & Park and 500 metres from Del Carmen Arch.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Casa Lum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Casa Lum Hotel

  • Free WiFi
  • 24-hour front desk
  • Express check-in/check-out
  • Smoke alarms
  • Garden
  • Breakfast takeaway containers
  • Cashless payment available
  • Security alarm
  • 24-hour security
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Sun terrace
  • Shuttle service (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bar
  • Food can be delivered to guest accommodation
  • CCTV outside property
  • Luggage storage
  • Packed lunches
  • Heating
  • Parking
  • Guest accommodation sealed after cleaning
  • Designated smoking area
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Airport shuttle
  • Guest accommodation is disinfected between stays
  • Trouser press
  • Non-smoking throughout
  • Breakfast in the room
  • Terrace
  • Contactless check-in/check-out
  • Bike tours
  • Laundry
  • Safety deposit box
  • Family rooms
  • Walking tours
  • Internet services
  • Daily housekeeping
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Hand sanitizer in guest accommodation and key areas
  • Soundproof rooms
  • Special diet menus (on request)
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Room service
  • Babysitting/child services
  • Restaurant
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Facilities for disabled guests
  • Free parking
  • Thermometers for guests provided by property
  • Airport shuttle (additional charge)
  • WiFi available in all areas
  • Tour or class about local culture
  • Massage
  • WiFi
  • Tour desk
  • Physical distancing rules followed
  • Concierge service
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • CCTV in common areas


Real de Guadalupe #30, Centro

Customers rating

195 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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